Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
22 The Avenue, Fareham, PO141NS, United Kingdom
29 May 2016
눉The bathroom door lock was very stiff, I had difficulty opening it, a child or person with arthritic hands would end up locked in, the bin was rusty, and the slider for the shower did not work properly. In the evening I took a shower and the water went hot and cold a couple of times, no great disaster just rather annoying. However in the morning it went BOILING hot and actually scalded me, my skin is still sore this afternoon. I informed the manager and she was very apologetic and said she would get it looked at. She asked if I wanted to put it in the accident book which I declined as I thought it was a one off. Having now looked at the reviews on here I see it is not. I wish I had put it in the book as I assume I now cannot sue them. We went down for our breakfast, placed our order with the lovely young girl and waited, and waited, and waited! It took over 45 minutes for our breakfast to arrive. At one point I went out and asked if it would be much longer as I could have gone back upstairs and packed, the manageress called out that she had run out of food! I was not particularly bothered by the wait but wish we had been told it would be a while. It is also ridiculous to run out of food! Surely they should look at how many bookings they have and make sure they have enough the day before? We then went to check out and were told that the delay was because the grill was very small, well I would suggest that if your going to have a hotel with that many bedrooms get a bigger one! We were still charged for our breakfast despite the wait and the injury sustained, this I find totally appalling. I will never return to this hotel.
눇The hotel is in a good location and the staff were friendly and helpful.
19 May 2016
눉Poor choice of continental breakfast. Very basic. No croissants, cheese or meats as advertised in menu. No restaurant so not so good for solo traveller. Not sure why it's rated 4* more like 3
눇Friendly staff, good standard of cleanliness, modern breakfast room
23 May 2016
눇The staff were really lovely and helpful!
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!