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  5. Reviews of Twenty Nevern Square Hotel

Reviews of Twenty Nevern Square Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20 Nevern Square, Kensington and Chelsea, London, SW5 9PD, United Kingdom

#494 of 1,005 hotels in London

Guests' Choice

Review Score

Based on 1521 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    8.0
    A great stay in a lovely hotel, would definitely stay here again.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The room, although a small double was well appointed, clean and fresh. It was a warm room but had an air conditioning unit. The staff were all very friendly and the continental breakfast had a fairly good selection .The location is great as it is between Earls Court Road and Warwick Road so very handy for tube or buses.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bedroom was very small should have been kept as a single as bed was against the wall and not sold as a double.

    Position / staff friendly

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    I would certainly recommend this hotel .Excellent value for money.
    • Leisure trip
    • Couple
    • Luxury Double
    • Stayed 2 nights

    The staff were very helpful and professional. Nothing was too much trouble for them and service with a smile. The reception was explained with regard to costs , timings and assistance with transport.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    An attractive, good value central London boutique hotel.
    • Leisure trip
    • Couple
    • Luxury Four Poster
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that spoilt the experience was a very sullen young girl on reception when we arrived. I was a little offended that she incorrectly attempted to process the deposit and proceeded to rudely questioned if I had adequate funds in my account, to cover her lack of knowledge in dealing with debit cards. The other staff were pleasant, especially the receptionist on our departure .

    The room was newly refurbished, extremely clean and tidy. The room has all the items you would expect to find & more. The hotel was attractive & welcoming.The stay came with breakfast included

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was quite cold and the room was pretty small, and expensive for what it offered.

    I loved the location. There are plenty of great restaurants around. And it’s very central.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Double
    • Stayed 1 night
    • Submitted from a mobile device

    Bedding wasn't nice looked dirty. No seat in room. Bathroom looked nice but wasnt functional...no socket for hairdryer etc. Just rather basic. Breakfast was poor.

    Comfy bed and clean room and bathroom. It was nice and quiet.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Very lovely stay with helpful and accommodating staff. We will definitely be coming back!!!!!!
    • Leisure trip
    • Couple
    • Double Room - Mezzanine
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was missing a fridge but that is all I could fault

    We loved the open space, the rooms were more than expected and location very close to underground and close shops and pubs.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Enjoyable stay in a good, central location.
    • Leisure trip
    • Couple
    • Luxury Twin Room
    • Stayed 1 night

    Some of the rooms are a little small, though the suites are great.

    Great location, friendly staff.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    It was good value for money in a very central location, close to Piccadilly Line for LHR.
    • Leisure trip
    • Couple
    • Terrace Double
    • Stayed 2 nights

    A fridge in the room would be great.

    A really central hotel, with warm and friendly staff.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very nice last minute stay.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows were dirty and couldn’t open properly.

    Clean and nice decor. Staff friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    So close to all the action yet in a quiet world of its own.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The mattress was really hard. My daughter and I couldn’t sleep on our sides because the mattress dug into our hips. Also, the breakfast was too light for our tastes. The boiled eggs were over done and rubbery, and I usually love eggs. We ended up eating just toast. Other than that, things were great!

    The staff here are outstanding! They met all our needs and were so kind at every encounter. The location is amazing as it’s only a couple of blocks from the tube station yet it’s on a quiet street. Also, this place is super clean, which is always appreciated. When the woman at breakfast noticed that I kept getting tea, she immediately offered me a larger mug every morning and that was great!

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Isn’t perfect but for the money it’s ok.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only one blanket for a double bed, can be uncomfortable for some. The biggest problem for me was the breakfast-variety of drinks was good. But for the food you only get cereal with milk/yogurt, boiled eggs, fruit, ham, cheese. For pastry you only have toast. It can definitely be introduced with vegetables, scrambled eggs, sausage, bread or buns…

    Friendliness of employees. Free soap, shampoo. Clean shower and room.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Luxury Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was quite limited

    Clean, comfortable, good location

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    2 night stay
    • Leisure trip
    • Couple
    • Luxury Four Poster
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard pillows, no bar, no cooked breakfast.

    Location & large comfortable bed.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Ok overall, to get comfort in London costs over £250 so Twenty Nevern square is at it is for reasonable price
    • Leisure trip
    • Couple
    • Double Room - Mezzanine
    • Stayed 1 night
    • Submitted from a mobile device

    It’s an old building fair enough, wall every thin and an old staircase. People were cooking in and out till 2.30 in the morning, also had showers at 2. Was difficult to sleep

    Location is great

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Comfortable bed, breakfast room light lovely staff.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    A nice hotel with very nice rooms
    • Business trip
    • Solo traveler
    • Luxury Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows.

    The location was great and the room quite nice. Good size bathroom as well. The windows are a bit thin though so you can hear traffic and I could hear those upstairs walking. They could invest in some nice soft feather or synthetic down pillows though. To be 4 star better pillows are a must. The breakfast had nice croissants but not a large variety of food otherwise. Not like a typical European hotel breakfast.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Great hotel in good location.
    • Leisure trip
    • Couple
    • Luxury Double
    • Stayed 2 nights

    Noise from the rooms next door and above. Not the hotels fault, but some people seem to think they are the only ones staying there.

    Good hotel in a good location. Staff were helpfull and friendly. Room was smallish, but to be expected in London. Everything in the room that you needed and a good Continental breakfast in the morning. Would def' stay again.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    9.0
    A place to return!
    • Leisure trip
    • Family with young children
    • Luxury Four Poster
    • Stayed 4 nights

    Kind and well-mannered personnel. Great breakfast service. The room was brilliant and well-furnished.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    A fantastic hotel in my favourite spot to stay in London.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    The only minor downside was the repair work being done next door, but I was out most of the day, so no matter.

    I often book in the Nevern Square area as it's so close to the museums, but this was a hotel I hadn't been to yet. I arrived far too early for check in, but they were happy to hold my luggage whilst I met with a dear friend. On my return to check in, I was astonished when they'd not only upgraded me to a suite (!) but had taken my luggage to the room. What a fantastic surprise! The Sheherazade Suite is in a courtyard of its own, with a fantastic deep bath and seperate shower. Creatively decorated as well! Staff were marvelous, the breakfest crew were extra lovely.

    Stayed in December 2023

  • Reviewed: January 26, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Luxury Double
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Great

    Stayed in December 2023

  • Reviewed: January 25, 2024

    8.0
    Short but sweet one night stay
    • Business trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pleasant hotel and staff. Nice breakfast.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Good v alue hotel
    • Leisure trip
    • Couple
    • Pasha Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were far too hard for our liking. These need changing as horrible to sleep on. The main niggle for us were the bathroom lights. They are on a ceiling sensor. If you get up in the night it's like Blackpool illuminations. And there's no turning them off. A pull chord could easily replace this system and give your guests a choice of lights or not!!

    We stayed in the Pasha suite. Great character room and loads of space. 3 sets of double doors that opened to outside. Great in the summer I would think! Nice view of the square. Good continental breakfast.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Fantastic gem !
    • Leisure trip
    • Family with young children
    • Luxury Four Poster
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing we didn’t like

    The staff were all very friendly went above and beyond. The room was lovely newly renovated. Location was great Great value for money They even made the child cot up like the beds so many places just chuck a blanket in! Our daughter was over the moon. I left a phone charger in the room after emailing they posted it back to us promptly we had it the next day.

    Stayed in January 2024

Showing 1 - 25

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