Station Road,Robin Hoods Bay, Whitby, YO22 4RL, United Kingdom
#5 of 22 hotels in Whitby
Guests' ChoiceBased on 377 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.8
Facilities
8.9
Staff
9.7
Value for money
8.8
Free WiFi
10.0
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End of dialog contentReviewed: 23 April 2024
Lorraine
United KingdomNothing
The improvements are great. Much better than our last visit. Nice staff, good food and comfortable room. Thank you.
Stayed in April 2024
Reviewed: 22 April 2024
Graham
United KingdomWe have no complaints whatsoever and didn't dislike anything.
Our sea view room was spacious and comfortable. We had dinner in the restaurant on two of the three nights and the choice and quality of food was exceptional. Every member of staff that we met was very helpful and friendly. The location is superb being just a 10 minute walk down to the centre of Robin Hoods Bay and the beach.
Stayed in April 2024
Reviewed: 6 April 2024
Kevin
United KingdomLocation
Stayed in April 2024
Reviewed: 6 April 2024
Martyn
United KingdomExcellent location, superb view of Robin Hood's Bay. Breakfast very good, with top quality produce. Staff all very friendly and helpful
Stayed in April 2024
Reviewed: 5 April 2024
Sandra
United KingdomNothing to dislike here.
The room was very warm and spotlessly clean. The staff were very friendly and the waiter in the resteraunt was was very friendly and funny. He was great x The meal was delicious too.
Stayed in April 2024
Reviewed: 5 April 2024
Suzy
United KingdomThe room needed a more thorough vacuum. There were just a few bits that had been missed. Everything thing else was spotless.
The views are stunning and all the staff were friendly. Breakfast and dinner were both delicious. If the weather is nice you can sit outside, There's even a canopy if it's raining.
Stayed in April 2024
Reviewed: 2 April 2024
Shane
United KingdomNothing
Close to the sea, free parking
Stayed in April 2024
Reviewed: 26 March 2024
Susan
United KingdomRoom was very draughty, poor fitting window, and the radiator was only on for a very short time. The extra heater was not adequate to heat the room.
Excellent accomodation, breakfast and location. All staff were very friendly and helpful. Lovely welcome with staff waiting to open door when we arrived and after a walk.
Stayed in March 2024
Reviewed: 16 March 2024
Clarke
United KingdomThe hotel was being refurbished and the mattresses where everywhere the builders had left their tools in the bedroom and not cleaned up after they had left a Stanley knife and chisel plus a screwdriver. Cobwebs on the ceiling jacuzzi not working someones sock had been left in the room that was not ours. We were not told about the work being carried out over our stay.
Excellent service and meals where very good.
Stayed in March 2024
Reviewed: 12 March 2024
Elaine
United KingdomParking maybe in an issue, but was offered to pay for it if their car park was full.
Nice atmosphere, attentive staff comfy bed, gin and tonic on the room.
Stayed in March 2024
Reviewed: 5 March 2024
Rupert
United KingdomThis was a great find. Ancient and modern together with wonderful views. Really comfortable bed in a decent sized room. And the staff were so helpful and accommodating. Well done team. We'll be back.
Stayed in March 2024
Reviewed: 1 March 2024
Sharon
United KingdomNothing to dislike.
This hotel is exceptional, lovely friendly staff, super room, very comfortable, supplied with Elemis toiletries and lovely thick towelling robes. Excellent food served in the orangery with fabulous view over the bay. Great surrounding area, close to Whitby and Scarborough.
Stayed in March 2024
Reviewed: 28 February 2024
Claire
United KingdomThe mattress was very soft, but that’s all - still managed a decent sleep.
Location - the sea view was amazing, wonderful breakfast, friendly efficient staff. Elemis products, lovely robes to lounge in. Whitby gin was a nice touch as well as nice biscuits and tea/coffee
Stayed in February 2024
Reviewed: 26 February 2024
Tereszkiewicz
United KingdomOne night stay definitely too short
Location and staff very helping and friendly
Stayed in February 2024
Reviewed: 25 February 2024
Samantha
United KingdomThe shower was rubbish and the room was quite dated. There were building/maintenance works going on, which we weren't advised of when booking. These were noisy during breakfast at 8.30 - I would recommend asking them to start at 9.30 after guests have had their breakfast as we were still trying to wake up! The carpets were filthy from work dirt around the hotel and weren't hoovered during our stay.
Fantastic food - one of the best meals I've ever had. Beautiful views. Lovely staff - especially the head waiter. Really nice dining area (orangery) and lots of character. Walkable to the village.
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomLocation
Stayed in February 2024
Reviewed: 4 February 2024
Glenn
United StatesSpacious room and bathroom; great location with spectacular view.
Stayed in January 2024
Reviewed: 2 February 2024
Peter
United KingdomNothing
This was our fifth stay at the Victoria and as always the staff make it, they are so friendly and helpful. Breakfast was excellent as was our evening meal.
Stayed in February 2024
Reviewed: 1 February 2024
Edward
United StatesNeeds a little updating
Location
Stayed in January 2024
Reviewed: 18 January 2024
Patrick
United StatesLocation. Preserves the historic elements of this gorgeous Victorian hotel but plenty of updates for comfort and style.
Stayed in December 2023
Reviewed: 12 January 2024
P
United KingdomThe staff were magnificent. The food was amazing and the location and car parking were excellent.
Stayed in January 2024
Reviewed: 9 January 2024
David
United KingdomNicely cooked and served the view over the bay was fabulous
Great breakfast lovely setting
Stayed in January 2024
Reviewed: 31 December 2023
Celeste
United KingdomOur room was quite small but we were aware it was a compact room when we made our (very last minute) booking. No remote for the air con unit.
The location is superb, and the availability of parking on site is a real bonus. We had a very friendly welcome from reception staff. The staff were all very friendly in fact and we felt that our custom was appreciated. We ate in the restaurant in the evening and there was a good choice for vegetarians and vegans. The food was local and seasonal which we always appreciate. There was also a selection of non alcoholic drinks available. Breakfast was also excellent. There was a great choice of food on offer; porridge, kippers, omelettes, as well as the usual full English and continental. We would definitely stay again!
Stayed in December 2023
Reviewed: 22 December 2023
Abdul
Italyit was good.p
the view
Stayed in December 2023
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