239 Vauxhall Bridge Road, Westminster Borough, London, SW1V 1EQ, United Kingdom
#308 of 1,005 hotels in London
Guests' ChoiceBased on 3045 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
7.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Paul
United KingdomAbsolute rip off £11 for a small glass of Diet Coke
Good location
Stayed in March 2024
Reviewed: March 28, 2024
Nidhin
United Arab EmiratesThe phone is almost never answered. Need to dial twice and await long before someone answers. The room was somewhat clean; wouldn’t say spotless or excellent.
The location was excellent; very close to the tourist landmarks and easy access to public transport. A lot of great value restaurants, within close proximity of the hotel .
Stayed in March 2024
Reviewed: March 27, 2024
Barbara
HungaryGreat location, friendly staff, comfortable room, nice breakfast.
Stayed in March 2024
Reviewed: March 26, 2024
Helen
United KingdomTemperature of water for the bath and shower very poor
Location
Stayed in March 2024
Reviewed: March 25, 2024
Lucy
United KingdomSome of the dining room staff quite unapproachable and not really bothered.
Clean and good was excellent
Stayed in March 2024
Reviewed: March 25, 2024
Domenico
IsraelOur room was clean but not enough considereing the level of the hotel. Lumps of dust were under the bed and the sofa bed.
Staff was excellent and helpful. The location is perfect. The room was huge with all the facilities and quiet. An ideal place if you ate travelling with children.
Stayed in March 2024
Reviewed: March 25, 2024
Rex
United States of AmericaLocation, staff, decor, accommodating
Stayed in March 2024
Reviewed: March 25, 2024
Mārtiņš
LatviaIn one of the rooms, the shower system was not in perfect order. In the same room, the windows did not have soundproofing and the cold came through the windows.
Great location. Friendly staff. Good breakfast.
Stayed in March 2024
Reviewed: March 25, 2024
Katja
SwedenNot good light (for make up) in the bathroom, too dark
Location, the staff and the breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Melanie
United KingdomThere was work going on in the hotel that weren’t made aware of. Things in the room I stayed were a little worn for the cost of the room.
The hotel was situated in a great location and the staff were friendly and accommodating
Stayed in March 2024
Reviewed: March 24, 2024
Laura
United KingdomOffered digital check in which didn’t work. No water or coffee pods left in room. Shower was overflowing into room… and made us late to getting ready and going out to meet friends. We did inform the staff, they sent maintenance but it was too late. As we were getting dressed. Informed reception who are looking into it. We were offered free breakfast but we already had plans.
Great location, nice room and Elemis toiletries
Stayed in March 2024
Reviewed: March 23, 2024
Bart
BelgiumProximity Trainingvenue
Stayed in March 2024
Reviewed: March 22, 2024
Eadaoin
IrelandAn issue when using tap in bathroom, would reach extremely hot temperature and then there was a terrible odour when it was turned off. Bathroom could do with being modernised.
Great location, 5 minutes from Victoria station. Plenty of towels, hairdryer, iron, lovely Elemis products in bathroom (shampoo, conditioner included, shower gel and body lotion, shower cap, shaving kit!). Beds and pillows comfortable.
Stayed in March 2024
Reviewed: March 19, 2024
Cara
United KingdomDifficult to control the room temperature. Shower was not very warm.
Lovely breakfast and lots of choice
Stayed in March 2024
Reviewed: March 18, 2024
Wenshan
SingaporeConvenient location. nice room.
Stayed in March 2024
Reviewed: March 13, 2024
Wenshan
Singaporevery convenient location, can walk to many of the key sights.
Stayed in March 2024
Reviewed: March 12, 2024
Colin
United KingdomBreakfast was great. Location served us perfectly for our needs.
Stayed in March 2024
Reviewed: March 10, 2024
Erkan
TurkeyOld room Sofa bed isnot made whole day long
Stayed in March 2024
Reviewed: March 10, 2024
Madeline
IrelandThe location
Stayed in March 2024
Reviewed: March 10, 2024
Marie
IrelandSome noise during the day as upgrading but didn’t really bother us
Friendly staff, location very near Victoria station, good breakfast, nice room and gym
Stayed in March 2024
Reviewed: March 8, 2024
Bonface
South Africajust ok . no complaints . nos issues
Stayed in March 2024
Reviewed: March 7, 2024
Jan
Czech RepublicIt was very cold in the room during the whole stay. Only 2 cups for 4 guest.
Top location, modern clean hotel, helpfull staff, great breakfast, appartment incl. small kitchen, good restaurants nearby
Stayed in March 2024
Reviewed: March 6, 2024
David
Czech RepublicOlder rooms need some maitenance. Poor sound isolation between rooms. Poor thermoisolation in windows. Leaking doors to shower.
Great breakfast! Good crew. Nice location close to stations and palace.
Stayed in March 2024
Reviewed: March 5, 2024
Emma
United KingdomThe only issue was that the bath drain must’ve had a blockage because when showering all the water would build up at your feet. Not a massive issue but wasn’t ideal
Ideal location as very close to Victoria Station (less than a 5min walk.) Every staff member was very friendly and welcoming no matter who we spoke to, and the room was very spacious
Stayed in March 2024
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