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7 Festival Gate, Pacific Quay, South, Glasgow, G51 1DB, United Kingdom
24 November 2015
눉Very disappoints on arrival at 4.40 no rooms available was asked to wait for house keeping to get a room ready should be an hour but we had a meal booked for 5.30 and a show at 7.30 so after complaining staff gave us a double double room...staff member seemed unhappy to be having to do this...bteakfast was included in room rate (was awful greasy and cold) but after receiving invoice noted we had been charged...called hotel to get a rude staff member arguing that it wasn't included she then checked again and realised her mistake and it had been added on in error. Overall very very disappointed had been our anniversary break would not stay again.
23 November 2015
눉Didn't like the fact that there was only one pillow per person, so didn't sleep great.
눇liked the quick check in and staff very friendly and helpul, especially one in particular at the bar, she showed great customer service to all guests. Rooms decorated to a high standard
24 November 2015
눇Thought the hotel was absolutely beautiful all staff was lovely and helpful will recommend to friends and will stay again.
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