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Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB, United Kingdom
13 February 2016
눉Where do i start??? Hole in the wall by bathroom.... tv was rubbish 3 channels all fuzzy and not worth watching... uncomftable over used matteress pillow was like waffers.. bed moved across room whenever you moved... noise allll night from big boiler room or whatever it was next door to our room... making banging noises and sounds like a very large fan... can hear every movement from corridor due to there being a gap under the door.... poor coffee and tea suppilys... also cleaners knocking on door at half 8.. when check out is eleven..... drilling from somewhere in hotel started just after half 8 in morning.. sooooo much for a relaxed little break away from the children...
눇Staff seemed friendly.. nice spa and swimming area
12 February 2016
눉Bedroom was a little tired and dark. Bathroom could have been cleaner. No remote for tv
눇All staff were friendly. A member of the group had food allergies and intolerances, nothing was to much trouble to accommodate her needs.
11 February 2016
눉Being penalised for booking through booking.com and having to pay for the leisure facilities. If I'd booked direct with the hotel the leisure facilities are free.
눇It was handy for my work location.
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