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Castle View, Forstal Rd, Sandling, Maidstone, ME14 3AQ, United Kingdom
25 October 2015
23 October 2015
눉At 1.15 am I had to be re-roomed from Rm 137 because of an unacceptable level of noise coming from a generator next door. The night porter was helpful but I had to dress etc etc and had the night disrupted. The following morning the Duty Manager agreed to waive the eve charges but I am demanding a more realistic form of compensation. That level of noise was wholly unacceptable in a hotel & I will be reluctant to stay with this chain again
20 October 2015
눉I was a little disappointed with the hotel - rightly or wrongly I expected a little more. The room and bathroom was basic, I felt like it needed a revamp.
눇The staff that we encountered were all really friendly and helpful.
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