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Various Locations, Edinburgh, EH3 9GE, United Kingdom
August 15, 2016
눉Only inconvenience was the lack of an usable dryer after washing our clothes in the washing machine. Were on holiday for two weeks and had to use a laundry service. Not really the fault of the place considering the electricity restrictions for what we are used to in the states. There is a drying rack in the apartment which came in handy. The extra comforters could use a washing.
눇Couldn't have had a better location in the center of everything in Edinburgh. Apartment was spacious and clean. A little noise was expected given the events going on all around us - still wasn't that bad. A must if you're in the city to see the castle/tattoo, museums, and especially the Fringe. Don't know about their other properties but North Bank Street was perfect for our family of five. The manager even met us at the apartment to check on us which was very much appreciated. FYI - the Whisky Room next door was fantastic for dinner.
August 14, 2016
눉Everything else- we were told we were staying serviced apartments ( according to the web site) and we got zero service in 4 days. They only changed my sheets as I noticed the previous occupants blood on them on day 2 when I turned the duvet over. Moldy bread in cupboard, old pants in washing machine, person in charge on holiday, I asked for a change of towels ( we only had one each) but were told we could only get clean sheets/towels on our third day if we were staying for 5 nights- we booked for 4 nights- I had to use my one towel for 8 showers - something I don't even do at home. The guy left in charge was very nice but couldn't really help us as had no authority ( I think) the apartment is lovely but very worn- side of sash window fell on me while opening - dryer hardly works. In addition my sister and daughter shared the second bedroom but the bed was too small ( they are not married!) so my daughter slept on the sofa. We found a spare duvet and pillow and phoned for a cover for them. I also asked if she could use the trestle bed we found in a cupboard instead of the sofa. Was told they normally charge an extra 35£ ( a night I think) for use of this extra facility ( which is perfectly acceptable if we were trying to squeeze a 5th guest in) - but we were only 4 people. So my daughter spent 4 nights on the sofa with an uncovered duvet and pillow. This experience cost around £1,400 and we did not get value for money. We are very unhappy and have been offered no official apology from the owner.
눇Location and size of apartment. Lovely sitting room area with great views.
August 14, 2016
눉The tv was a little small- that's about it really!
눇Fantastic, modern apartment with all we needed for our short stay in Edinburgh. Great base and lovely immediate environment with large parkland just metres away.
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