Caw Roundabout, Derry Londonderry, BT47 6TB, United Kingdom
#11 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 1882 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 16 April 2024
Audrey
United Kingdomroom was small and the bed not very comfortable
The staff were great, restaurant was good
Stayed in April 2024
Reviewed: 16 April 2024
James
United KingdomRoom a little tired. Some signs of damp.
Breakfast good. Bar nice.
Stayed in April 2024
Reviewed: 15 April 2024
Serialsix
IrelandNice friendly staff, room had everything up could need, there is a cosy pub, a nice restaurant, lovely and clean, bed was comfortable and the breakfast was nice.
Stayed in April 2024
Reviewed: 14 April 2024
Lee
New ZealandGreat place, just needs a fan in the bathroom. Staff were very friendly
Stayed in April 2024
Reviewed: 8 April 2024
Denise
United KingdomDisappointed in our room very dark and small asked for an upgrade it cost us an extra £20.
Staff were friendly at the beginning but whenever we said about our room not being very nice atmosphere kind of changed .We handed in our key card on leaving the lady didn't ask was all ok or anything.
Stayed in April 2024
Reviewed: 7 April 2024
Chanel
IrelandI stayed Thurs-Sunday Thursday night was a good stay I was up at 7 as had to be at an event for 9am I got back to hotel at 10ish that night and went to sleep all was good until 4:30AM the fire alarm went off for at least a good 15 minutes I had to be back up at 7 for day 2 of the event then Saturday night around 2am people were shouting in hallway talking very loud (I understand it happens) but the noice was crazy and falling up against doors etc wasn’t something you want to deal with when trying to sleep. The only problem I had when checking out was not once did the staff ask did I enjoy my stay etc now every hotel I go to they asked on checkout other then that stay was fine
Property was lovely and clean Nice location not to far of a drive from town Breakfast was dead on
Stayed in April 2024
Reviewed: 5 April 2024
Rachel
IrelandIt got very warm in the middle of the night
The staff are very friendly
Stayed in April 2024
Reviewed: 5 April 2024
Julia
AustraliaThe staff were extremely helpful. The property is a little tired but value for money. A bit out from Derry with limited public transport options.
Stayed in March 2024
Reviewed: 3 April 2024
Aileen
IrelandSteps at Entrance awkward with luggage
Quiet, clean
Stayed in April 2024
Reviewed: 3 April 2024
Conor
United KingdomStephanie on reception was amazing and so kind and friendly. Would come back to meet her.
Stayed in March 2024
Reviewed: 29 March 2024
Phillip
United KingdomThe food in the hotel wasn’t great, was disappointed with both breakfast and dinner we had
Friendly staff and big room, close to shops
Stayed in March 2024
Reviewed: 26 March 2024
Thomas
IrelandTV diddent work the first night I stayed.. couldn't fix it.
Friendly staff
Stayed in March 2024
Reviewed: 21 March 2024
Denise
IrelandLovely breaky.
Stayed in March 2024
Reviewed: 20 March 2024
Denis
IrelandThe food was wonderful
It was convenient
Stayed in March 2024
Reviewed: 18 March 2024
Michael
United KingdomStaff so helpful and friendly especially Marty in the bar.
Stayed in March 2024
Reviewed: 18 March 2024
Ronald
United KingdomAs mentioned above, some of the rooms need a refresh. That being said, our housekeeper was excellent, and our room was very clean. We've been going to the restaurant for years, and while we like the food and staff, the restaurant itself is also in need of a spruce up.
What we loved most about our stay was Stephanie and Kristen at Reception! They were both warm, friendly and professional with exceptional attention to detail. We liked the refurbished corridors, and some of the rooms have been refurbished, too, but unfortunately, we did not stay in one of those rooms. While our room was very clean, it is in need of a refresh. We will book a refurbished room next time. The housekeeping and restaurant staff were very good, too, warm and professional. We will be returning!
Stayed in March 2024
Reviewed: 12 March 2024
Peter
United KingdomThe hotel met my expectations, so it is difficult to pick faults. A fresh bottle of water in the room would be nice although tea. coffe and biscuits are each room. Super busy hard working staff, but maybe a little short staffed.
Receptionist had a very welcoming and friendly manner, the room was clean and comfortable. The bar master was a true Gentleman, made time for a nice chat whilst still giving prompt service to a lot of customers. All in all a pleasant stay.
Stayed in March 2024
Reviewed: 11 March 2024
Pat
IrelandFood was good and the staff very polite and efficient
Stayed in February 2024
Reviewed: 11 March 2024
David
IrelandThe hotel is showing its age. It's a little shabby but it is clean. The heating is a bit esoteric. I was told it was controlled centrally. Most times the temperature was OK but my room got really hot at about 5am; not the sort of time when you want to be ringing reception about it.
The hotel was fine. Staff throughout the hotel were really friendly, helpful and welcoming. Room was well equipped. Snug was a nice place to go to eat. Breakfast was easy to negotiate and the menu was good. I liked the location. Close enough to the city but still a bit out, and quiet. I'd stay there again.
Stayed in March 2024
Reviewed: 8 March 2024
Roderick
United KingdomNothing
Stayed in March 2024
Reviewed: 6 March 2024
Mccartan
United KingdomAs above
TV poor - most stations not available Breakfast adequate - wider range of fruit needed
Stayed in March 2024
Reviewed: 4 March 2024
Tony
IrelandNothing
Great welcome friendly staff nice room
Stayed in March 2024
Reviewed: 3 March 2024
Joan
United KingdomDinning room was cold for breakfast
Breakfast good but area cold
Stayed in March 2024
Reviewed: 3 March 2024
Carolyn
United KingdomNothing
Staff Great food
Stayed in March 2024
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