The decoration was a little dated, and the windows and window frames could have done with a bit of TLC.

Both the bedroom and en-suite were larger than I was expecting, with a very comfortable large 4 poster bed, plenty of room for clothes storage. The hotel was situated on a quiet street and even though we were at the front of the hotel near the road, we had a peaceful nights sleep, breakfast was good especially the cooked food.

Stayed in April 2024

Room was dirty and dusty. Very dated and could really do with modernising completely.

We liked the location. Although bit of walk into town. The gentleman that was there was very polite and helpful.

Stayed in April 2024

Felt damp all night, uncomfortable pillows, very small rooms with no net over the windows and mosquitoes entering easily. Paid a lot of money on a thursday which was not worth the room

Ummm dont know

Stayed in April 2024

Beds were very uncomfortable and pillows very flat, could do with investing in new ones, springs were coming through mattresses had to put quilt and blankets on top of mattress to sleep on

Great location, lovely views, lovely staff and food, clean and warm, you could either walk downtown or get a bus, bit of a hill to walk back up but great views, very quiet area, hotel was quiet at night which was nice, few things need updating but you get what you pay for

Stayed in April 2024

The infestation of bugs in our room which only worsened throughout the night and were all in our bed, toilet, clothes and all over the walls and windows!

The space and the room was clean.

Stayed in March 2024

bit dirty. kettle didn't fit under the bathroom sink to fill up. there were a few bugs.. didnt get close enough to inspect

Location

Stayed in December 2023

It’s was outdated and need refurbishing with up to date decor

Free parking and good location and great value for money considering the other accommodation in the area was much higher

Stayed in December 2023

The room was dirty and had a big stain on the carpet. Our conservatory had a broken pane of glass in it, which meant we couldn't enjoy it as intended. The decor is quite tired and the manager isn't the most chatty.

The location was great; really convenient for stopping in Bath. A beautiful period property not too far away from the centre, but far enough away to enjoy the scenery and local pubs. The four poster bed was extremely comfortable as well.

Stayed in December 2023

The sheets and towels had spots. They weren't bright clean

The room was of vintage style with a beautiful view at the garden

Stayed in January 2024

No real contact or conversation with staff. The bar wasn't functional although it is a quiet time of the year

The location is great for getting about the wonderful city of Bath

Stayed in December 2023

Water pressure in the shower etc was just a drip basically

Everyone had there own space, its location is perfect for visiting Bath

Stayed in November 2023

Location

Clean and tidy.

Stayed in November 2023

Hotel felt tired ,in need of some TLC, paid extra for "luxury" room ,bed was very wobbly. Shower was barely warm So I was little disappointed with the £100 a night I'd paid, BUT I understand that the hotel industry is struggling in our current economy.

Location wasn't too far of a walk into central Bath(20 minutes) plenty of parking. Room had a nice sunroom/lounge

Stayed in December 2023

The gent who welcomed us was a little unhelpful and the hotel it's self needs updating and atention to details is poor

Hot water nice size room

Stayed in December 2023

The heating wasn't on in the morning so the room was very cold and so not hot water. We asked if we could book breakfast when we checked In for the next morning and was told not to bother as it is crap.

Stayed in December 2023

This hotel is literally advertised as “free parking” what it needs to say is “limited parking”, we arrived about 9pm to discover there was no parking left. When asked at reception we were told we couldn’t block anyone in (fair enough) and he didn’t know the restrictions of the road, we needed to find out for ourselves. The hotel had a derelict swimming pool outside, which hasn’t been used in years. If this was resurfaced it could easily add lots of extra parking spaces. We had a little baby with us and were given access to the back door so then we didn’t need to carry the buggy up and down the tiny tiny stairs. We did however have to provide our own travel cot. One of our rooms was dirty upon arrival with sweet wrappers around the room, which we had to be requested to be tidied. The hotel only serves a full English breakfast, we did request if we could just have some toast and was told no! We found a lovely pub about a 3 min walk down the road called “the best inn” which was wonderful for breakfast and a fab atmosphere in the evening. Our room was a million degrees and the temperature gauge you couldn’t turn down, later to find out that you couldn’t turn down the temperature for each room individually and if the heating was on the it was on and off and it was off. On the other hand, our other room had no heating. If had a small electric heater plugged in underneath a sink!!!! This hotel could be very lovely, if it had a bit of TLC and money spent on it.

The hotel itself was is a wonderful location, easy to get to and from Bath City Centre - took about 20 mins to walk.

Stayed in December 2023

Very tired & dated, mattress was uncomfortable

Great location, clean & friendly service

Stayed in October 2023

Was told that I could have a late checkout but when I arrived I found out it wasn’t available

Location and parking

Stayed in October 2023

Bathroom v small and barely any water pressure

Only 20min walk into the town. And free parking 😀

Stayed in October 2023

Hotel very very dated. Rooms adequately clean but could be so much nicer with a bit more attention to detail. Staff doing their best but not very welcoming. Needs a lot of upgrading. Shower and water run off very poor.

Location good. Nice and quiet.

Stayed in October 2023

No lifts ok if your fit and no health problems we were fine but for others may create problems. It was easier to get a taxi than walk to town which was downhill obviously uphill on the way back .Taxi was £ 6-7 .00 . It is just outside the city emissions charge zones so be careful of taking your own car if you don't mind the charge zones no problems.

Free parking, owner was surprised we had booked breakfast as he said most people went elsewhere for breakfast. Room was large for the Bath area no lifts quite a lot of stairs .

Stayed in September 2023

I had asked about breakfast and been advised we could book on checkin. When I tried to do that I was then strongly put off having breakfast at the hotel and advised I could get it elsewhere with the statement I hadn't booked it. So we sorted ourselves-elsewhere. Location wise very good for ease of access into town. Parking is on site, but only a few spaces really, however we did manage to park ok even arriving early evening. Room was ok, twin beds, relatively comfortable, good space in room, bathroom functional, however the sink did not drain properly - property advised and said they would sort it, but we were only there one night so don't know if it was.

Stayed in September 2023

No heated towel rail

Very convenient to Bath

Stayed in September 2023

Breakfast one option only - full English Parking limited

Stayed in September 2023