Nothing to not like.

Very good value. Friendly and helpful staff, particularly Alec. I would definitely return if I was in Eastbourne again.

Stayed in April 2024

The reception was helpful and friendly Room was spacious and comfortable

Stayed in April 2024

Not a lot really … kettle in our room didn’t work but it wouldn’t stop me staying again

Nice central location, near the sea front but just down the road from the bar restaurants.

Stayed in April 2024

Nothing of note. The water basin in the lounge was the only thing that meant not excellent for all categories

Excellent staff and enjoyed the small touches such as chocolates etc.

Stayed in April 2024

No mini fridge in the room.

Cute hotel with attention to details in the rooms and main area. Great location. Great value for money. Lovely staff.

Stayed in March 2024

It could benefit from double glazing, as traffic can be noisy, but it wasn’t a big problem.

Very friendly and helpful staff. Our room had a double bed and a single bed in a separate attached room. I had my bike with me and the hotel stored it for me in their basement when I wasn’t using it. This was really helpful. It’s a quirky hotel (in a good way) and reminded me of some of the really good Youth Hostels I used to stay in with communal facilities (pool table, honesty bar etc)

Stayed in April 2024

Was really nice room😊

Stayed in April 2024

Clean, staff very helpful and friendly

Stayed in April 2024

Lovely friendly helpful staff! Great location , spacious room (my sister and I shared a twin) and fabulous sea view 😍

Stayed in April 2024

Didn’t have a bath

It was so comfortable nice views of the beach quite night would love to stay again

Stayed in April 2024

Staff were attentive, helpful and friendly. Our room was very clean and really comfortable. Right in the sea from and a short walk to the centre shopping mall and cinema etc. Lots of little extras are provided, like a breakfast bag, lounge with pool table, fridge with wine and beer, snacks that you can help yourself to and 24 staff at reception. We will DEFINITELY be returning to West Rocks.

Stayed in April 2024

Really friendly staff, good location, good room size

Stayed in April 2024

Bathroom was a bit small and had a sliding door which was a bit odd but was clean and had a good shower and nice products.

Fabulous location. Very comfortable bed. The ‘side’ sea view was excellent. They also gave us a breakfast bag which was unexpected and a nice touch.

Stayed in April 2024

Few Staines on the carpets

On the seafront

Stayed in April 2024

Sea views comfortable bed

Excellent location friendly staff

Stayed in February 2024

There isn't anything not to like.🤩

Everything fabulous 🤩 West Rocks is opposite the sea.. The staff are very friendly and knowledgeable about the area. Couldn't do enough for us. The rooms are clean and the bed was very comfortable.

Stayed in April 2024

One of the windows seemed to not be properly closed, letting in some cold air, and we couldn’t manage to move it to try and close it further. Ended up using a towel to cover the part where the cold was coming from and the heating in the room was on, so we spent the night well.

The staff were very welcoming and also gave us an upgraded room with sea view at no extra charge as there was availability. There were also lots of complimentary chocolates, biscuits, sweeties and even a takeaway breakfast bag in the morning. Breakfast included orange juice, croissants with butter and jam, yoghurts and fruit - the room did not advertise that breakfast would be included so it was definitely a great surprise. All of this made our experience extremely nice! Would definitely recommend.

Stayed in April 2024

Nothing to dislike.

It does what it says on the Tin, great value for money, friendly staff, clean and comfortable accommodation with a brilliant location. We didn't book a breakfast, however the amazing staff still gave us a breakfast bag with fruit, croissant and juice.

Stayed in April 2024

Friendly staff, rooms in need of modernisation but the bathroom had undergone a full refurb.

Stayed in March 2024

Nothing really, it has character

It was clean and had great views

Stayed in March 2024

The room renovations are outdated, but considering the prime location and sea view, the value is worth the cost.

The location of this hotel is simply perfect. With its breathtaking view of the sea and charming embankment, I couldn't look away. Moreover, the staff's friendliness and helpfulness greatly enhanced my experience. They provided us with a map, offering valuable recommendations for exploring the area, including excellent dining options and notable attractions nearby. Additionally, the convenience of the car park, priced at only 2 pounds per day when booked through the hotel, or free of charge for those with a blue badge, was a pleasant surprise. The elevator was especially convenient for my grandmother, ensuring our stay was comfortable and enjoyable.

Stayed in April 2024

Staying at West Rock Townhouse in Eastbourne was an absolute delight! From the moment we arrived, it was evident that this place goes above and beyond to ensure both humans and furry friends have an unforgettable experience. Their pet-friendly policy made traveling with our four-legged companion stress-free, and the abundance of thoughtful touches throughout our stay was truly heartwarming. The cleanliness of the hotel was impeccable, which immediately put us at ease. Not only were the rooms spotless, but the entire property had an inviting freshness to it. As pet owners, we were thrilled to discover the array of dog treats available, a testament to the hotel’s genuine dedication to accommodating all guests, including our furry family members. Additionally, the provided discounts to nearby food establishments were a fantastic perk, allowing us to explore the local culinary scene with ease. The staff truly set the bar high with their exceptional friendliness and professionalism. Every interaction felt warm and genuine, and their eagerness to assist with any request further enhanced our experience. And let’s not forget the breathtaking sea views from our room!

Stayed in April 2024

Small shower cubicle - shower curtain kept sticking to you while showering. Only negative of stay.

Friendly staff. Up graded room. Complimentary breakfast. Good Wifi reception. Convenient location for all external facilities, buses, trains, town and of course sea front.

Stayed in March 2024

I thought the bathroom was a bit small

Very clean and tidy staff were lovely location brilliant

Stayed in March 2024