Reviews of West Cromwell Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
66 West Cromwell Road, Kensington and Chelsea, London, SW5 9QS, United Kingdom
#817 of 1,008 hotels in London
Guests' ChoiceReview Score
Based on 736 hotel reviews
6.9Score breakdown
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Cleanliness
7.2
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Comfort
7.1
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Location
8.3
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Facilities
6.7
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Staff
8.6
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Value for money
7.3
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Free WiFi
7.8
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Reviewed: April 19, 2024
Aga
Poland14 Reviews5 helpful votes8.0“The room was very small, but perfect for one person one night.”- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
None significant disadvantages, it was a nice hotel.
It was clean, with good Internet, had all the needed facilities.
Stayed in April 2024
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Reviewed: April 16, 2024
Gerard
United Kingdom13 Reviews3 helpful votes8.0“Excellent value for money.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Nothing.
Very reasonably priced hotel in a great location with plenty to see and do.
Stayed in April 2024
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Reviewed: April 14, 2024
Óscar
Spain10 Reviews5 helpful votes8.0“A great option for such a competitive price”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Low water pressure, the chairs in the room were broken and the lift was small.
The room and toilet were clean, with linen, towels, soap, hairdryer, coffee and tea facilities... Beds were comfortable and it is useful that they allow you to leave luggage there for free. Location is perfect. Moreover, it is worth noting that the staff was very nice and friendly.
Stayed in April 2024
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Reviewed: April 11, 2024
Trevor
Ireland17 Reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
needs more pillows
Location
Stayed in April 2024
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Reviewed: April 10, 2024
Zak
France2 Reviews7.0“Great”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was tiny. It was really small
Friendly staff, location and affordable
Stayed in April 2024
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Reviewed: April 8, 2024
Shahryar
Switzerland17 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The toilets were having a strong dump smell. Additionally during the night there were way too many people rocking the bed! 😂 I don't know if it was coincidence or it was trend. Whatever it was I woke up a few times. I can't blame anyone the valaube of the hotel is so good that can attract any person with every intention.
The supper friendly staff, location and the beds.
Stayed in April 2024
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Reviewed: April 8, 2024
Jo
United Kingdom7 Reviews1 helpful vote8.0“Handy for 1 night London stop”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Location - 15 minute walk to Earls Court tube and close to local shops and restaurants
Stayed in April 2024
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Reviewed: April 5, 2024
Dee
United Kingdom10 Reviews7.0“Comfortable with good transport links and restaurants nearby”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
Only one pillow. No drinking glass in bathroom. Room very small this needs to feature in hotel details. Communal areas bit tired, could do with replacing carpets and painting Interior.
Very clean. Quiet. All basic facilities. Reasonably priced and very well located. Staff, extremely friendly.
Stayed in March 2024
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Reviewed: April 3, 2024
Qian
Ireland6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Room is comfortable, towel & shampoo provided
Stayed in March 2024
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Reviewed: April 1, 2024
Piroska
United Kingdom12 Reviews1 helpful vote8.0“Not too bad for a budget hotel”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 3 nights
There were no sockets next to the bed, which was a nuisance because you couldn't use your phone while it was on the charger. There are no double glazing windows, which meant the noise from the traffic was very loud at night. As it is a budget hotel, it is still a good value for money.
The location was good as it was close to Earl's Court tube station (District and Piccadilly lines), which made it easy to travel to the city. The room was basic, but clean and reasonably comfortable for a cheap hotel. The staff in the hotel was helpful. Overall, we were happy with this place.
Stayed in March 2024
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Reviewed: March 31, 2024
Kenny
Ireland1 review8.0“Great location and value for money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room wasn't the cleanest (dirt in the wardrobe, sticky table). The bed was not very comfortable but did the job for the short stay
This hotel was situated about 10 minutes from the Earls Court underground as well as being near a Sainsburys and Tesco. Check in was easy and we were allowed to leave our bags at reception prior to check in. The beds were made each day and fresh towels supplied. The staff were friendly and helpful. Great value for money
Stayed in March 2024
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Reviewed: March 26, 2024
Andrew
United Kingdom1 review7.0“Clean and cheap.”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
It was clean. It was cheap. Although situate on a noisy road, my room was at the back and was quiet.
Stayed in March 2024
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Reviewed: March 20, 2024
Lyn
United Kingdom6 Reviews8.0“Pleasantly surprised”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Yes, it's on a busy road, but the noise didn't bother us. As with all victorian buildings, it looks a little worn.
Actually pretty good, clean and the room and bathroom were spacious. There's even a lift, pretty rare in the old victorian terrace hotels.
Stayed in March 2024
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Reviewed: March 13, 2024
Rachel
United Kingdom1 review8.0“A simple but clean stay for a night or two.”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower could have been a bit more powerful. I would have liked breakfast to have been an option.
It was clean and welcoming. The staff were friendly, polite and helpful. It was handy for Olympia as only a 15 minute walk.
Stayed in March 2024
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Reviewed: March 11, 2024
Oren
Israel10 Reviews1 helpful vote8.0“All in all a good value for money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 8 nights
The bed was small. There is no breakfast at the hotel and no minibar. They have a rule that you can't bring guests after 21:30 - I didn't mind, but it might be a problem for someone travelling single.
The room was always clean, mostly quiet. The staff were very friendly and helpful. The bathroom is quite spacious. About a 10 minute walk from the tube, with a huge Tesco right near the hotel
Stayed in February 2024
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Reviewed: March 8, 2024
Donata
United Kingdom1 review7.0“Good for price you pay”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Friendly staff, clean room with cleaner coming daily
Stayed in March 2024
-
Reviewed: February 27, 2024
Imhof
Switzerland2 Reviews3 helpful votes8.0“Perfect for a budget traveller staying a few nights.”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
The room and bath were really pretty small, but I didn't mind. The bed was narrow and not very comfortable, but it was ok for a few nights. The walls are thin, so you can hear people walking by the room, but the nighttime rules made sure that the other guest weren't noisy late at night. Unfortunately, there was no breakfast, but it allowed me to go out and discover the options of the cafés close by.
Very clean and orderly for the low price! The staff seemed friendly and helpful, but I didn't have much to do with them. There is a bus stop right in front and an Underground station a short walk away. There was almost no traffic noise (I had a room towards the back). It's certainly not for people who like to spend time at the hotel, but for sleeping and washing in between trips to the city, it was great!
Stayed in February 2024
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Reviewed: February 24, 2024
Claire
United Kingdom19 Reviews8.0“Great location, good value for money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I'm a regular, I had a good stay and I'd recommend
Stayed in February 2024
-
Reviewed: February 19, 2024
Secades
United Kingdom3 Reviews8.0“Night in London”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Staff kind and helpfull
Stayed in February 2024
-
Reviewed: February 18, 2024
Daniel
United Kingdom2 Reviews7.0“Short and sweet”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Only 2 small pillows
Great location and could check in whenever Staff Alex with some great customer service.
Stayed in February 2024
-
Reviewed: February 16, 2024
Tina
Sweden17 Reviews4 helpful votes6.0“nice stuff, great location, not more than 500 meters to the earls court station, tesco in the corner, many shopes and re”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
no lobby
best location, nice stuff
Stayed in February 2024
-
Reviewed: February 15, 2024
Miguel
Chile6 Reviews7.0“Poor”- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
We asked for 3 beds but they gave us 2. The shower was broken
The location
Stayed in February 2024
-
Reviewed: February 14, 2024
Laura
Spain6 Reviews8.0“Very good quality-price relation”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The building is quite old so it doesn't have the best appearance but for the price it was, I don't really want to complain much. The water pressure in the shower also was very low but we managed.
The room was great, spacious, the bed was comfy and the price was, in my opinion, ideal for what London typically is like. It's right next to 2 or more bus stops, 10 minutes away from the metro station, there's a Tesco right next door... We were overall pretty happy with our stay. The staff was also quite nice.
Stayed in February 2024
-
Reviewed: February 11, 2024
Antonio
United Kingdom54 Reviews2 helpful votes8.0Very Good- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Old tv
Location
Stayed in February 2024
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