I liked everything I stayed in the annexe it was clean and comfy, the staff were lovely and a great location will definitely stay there again

Stayed in March 2024

The hotel exceeded our expectations. All staff were lovely, friendly and helpful. Rooms were clean, in fact the whole hotel was very clean and well presented. The location was also ideal for a show at Venue Cymru. One of our group had one of the 'accessible' rooms. The facilities were very good in the room, which has flat access to the car park and there was a lift in the hotel to access the breakfast room and bar area. The included breakfast was very good value.

Stayed in April 2024

No hot chocolate or single malt whisky.

Location , facilities. Car park. Breakfast

Stayed in April 2024

Breakfast excellent plenty of choice cleanliness perfect

Stayed in April 2024

Nothing

Breakfast was excellent and served on a hot plate Evening meals were also very good

Stayed in April 2024

The staff on reception wasn’t too friendly and also was told breakfast was 8.30-9.30 but wasn’t give a paper with a different time on so ended up missing breakfast

The location was very good the hotel was very clean

Stayed in April 2024

The WiFi in the room was minimal. But in Llandudno it seems normal.

The convenient location on the seafront, nice staff, free parking, great value and the lovely food. You can eat dinner at the hotel if you pre-book.

Stayed in March 2024

The bathroom flooring needs to be redone. It’s also not very sound proofed so if you’re a light sleeper it’s not ideal. Server at breakfast was less than helpful with vegan options for one of our guests - wasn’t aware what was available and just said look at the menu - the menu just states vegetarian and vegan options available - so would be helpful if servers were more informed. No greek yoghurt available, just standard yoghurt pots, when asked if there was anything available that didn’t have lumps I was told I could have milk (!) I’ve recently had surgery and there was nothing suitable for me so just had a cup of orange. The rest of the party had cooked breakfasts which although were quite greasy were good value for the £6. Don’t use the milk for cereal unless it has just been put out as there is nothing to keep it cold so it heats up very quickly and warm milk on cereal doesn’t appeal. Over all though good value and I would stay here again.

The property is well maintained and is far better in ‘person’ than in the photos on the internet. We paid for a deluxe sea view double and it was very nice. Clean, well maintained and I particularly liked how they retain the remotes (wrapped in plastic) and presumably sanitise them after each guest. We didn’t dine in the evening at the hotel so can’t comment on that but you do have to pre-book and pre-order your food by 3.30pm on the day, which may not suit some people. The staff on check in were very lovely and welcoming. The front lounges down stairs were lovely but had children rolling around all of the place - it may be a thought to make one adult only? I have children myself but when going away on an adult only weekend it would be nice to be able to have down time without kids quite frankly being a pain! The prices of the bar (£13 for a bottle of wine) and also the food (£22 for 3 course I think) were all very reasonable indeed and again very good value for money.

Stayed in April 2024

Nothing

Great location, private parking. Good sized room with a wonderful view of the sea. Staff very friendly and made breakfast more enjoyable. Quality of breakfast excellent.

Stayed in April 2024

Steps up to the bedroom as my husband has mobility issues

Excellent

Stayed in March 2024

No negatives

Been here on numerous occasions over the years and having been a frequent visitor to Llandudno and staying in various other hotels on the front I have to say this is the one we always love to come back to. The location; close to Venue Cymru, the beach, shops, everything really. It's a family run hotel and you feel that. Everything is available, a bar, lounge area with TV, breakfast room plus evening meal if desired. Even parking too, which on Llandudno Beach front is hard to find. I would say it's warm, cosy and homely.

Stayed in April 2024

Clean

Stayed in April 2024

The usual terrible coffee in the room.

Good breakfast included, dedicated car park.

Stayed in March 2024

Nice welcome, arrived late evening but wasn’t a problem. Rooms were clean and tidy and hot water straight away. Small room but there was only me and more than enough room. Nice bar area to sit and relax. The floors do creak so can hear adjacent and above rooms…can be annoying when the other guests forget there are other people staying. Breakfast was spot on (you need to arrange time slot for breakfast and they will give you a table-works well.) Didn’t have to wait long for food and was hot every day. I had one meal in the dining room which was delicious. I would have eaten more but the times didn’t suit me getting back to the hotel. Plenty of places to eat. Location is great, buses and trains a short walk (main road behind hotel more or less) so able to get anywhere. Staff are great, always friendly and happy to answer any questions. Info is in the book in the room so details how the hotel works. Would stay again.

Stayed in April 2024

Nothing

Perfectly situated,lovely room and a very nice breakfast with very friendly staff! Faultless ☆☆☆☆☆

Stayed in March 2024

Room was clean and bright, no real issues. Had the evening meal and breakfast, well presented and hot. Good quality and reasonably priced. Fair bar prices too!

Stayed in March 2024

Bathroom door in room didn’t provide much privacy.

A lovely hotel. Room comfortable and a very nice breakfast. Great fresh coffee.

Stayed in March 2024

Was advised the only grab rail was being removed when one or more would have been helpful

Convenient location and only one could find on booking.com there with disabled accommodation

Stayed in March 2024

Just a couple of slight niggles, bathroom light/shaver socket not working and heating not coming on in morning, but did not detract from overall experience.

Overall experience was very good. Accommodation very good, as was food. Staff pleasant and helpful.

Stayed in March 2024

Single room bed was very small indeed. Breakfast didn't start until 8am, which unfortunately for those of us that are working was too late. Other than that, it was fine for an overnight work trip.

Traditional style Hotel/ BNB located in Llandudno town center. Very close walking distance to town center facilities and the beach which was handy. Very nice refurbished rooms and nice reception staff with free parking which is always a bonus ( I did get the last space at 5pm, so be aware if you arrive later there won't be any)

Stayed in March 2024

Every thing was fine

Ideal location , very pleasant staff , impressed with everything including the ample breakfast.

Stayed in February 2024

Location

Very clean polite staff very helpful and comfortable beds nice breakfast

Stayed in March 2024

Nothing

Staff are lovely and extremely helpful. Free parking. Hotel is extremely clean and fresh throughout. Shirt walk to the Venue. Will definitely be back again for a third time.

Stayed in February 2024

Nothing

Very clean, friendly staff and good breakfast choice.

Stayed in March 2024