Church St, Oswestry, SY11 2SZ, United Kingdom
#26 of 47 hotels in Oswestry
Guests' ChoiceBased on 1087 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Graham
United Kingdomnothing
we enjoyed our experience from early book in and private car parking and lovelybreakfast
Stayed in March 2024
Reviewed: 25 March 2024
Sandie
United KingdomEvening menu not very exciting as it was my birthday
Good breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Christine
United KingdomChoice of main meals for dinner
Very comfy room and good breakfast, with pleasant staff
Stayed in March 2024
Reviewed: 22 March 2024
David
United KingdomLittle disappointed that the evening menu was not more extensive
All of it.
Stayed in February 2024
Reviewed: 22 March 2024
Jeanine
United KingdomMenu could be more extensive in restaurant . Quite a basic evening menu
Beautiful accommodation, staff were very friendly and went above and beyond to accommodate us all .
Stayed in February 2024
Reviewed: 22 March 2024
Phil
United KingdomEverything was perfect
I was amazed at the value, It was really classy and comfortable. Staff went above and beyond customer service off the charts
Stayed in March 2024
Reviewed: 17 March 2024
Heather
United KingdomNothing
Clean and very comfortable
Stayed in March 2024
Reviewed: 17 March 2024
Baz
United KingdomEverything about the hotel was perfect. The rooms were really nice, food was amazing and the staff were really accomadating. Definately will stay again.
Stayed in March 2024
Reviewed: 9 March 2024
Jane
United KingdomAbsolutely nothing
Breakfast was lovely.
Stayed in March 2024
Reviewed: 2 March 2024
Hywel
United KingdomLovely room, restaurant and bar area - thoroughly enjoyed our overnight stay.
Stayed in February 2024
Reviewed: 1 March 2024
Michael
United KingdomN/A
We enjoyed the whole experience, we travel to Oswestry regularly & always wanted to visit. Rooms were outstanding, dining room beautiful decorated. Amazing
Stayed in February 2024
Reviewed: 29 February 2024
Lawrence
United KingdomRoom was very hot and not easy to lower radiator. Had to open window a bit and lot of noise from bar next to hotel.
Breakfast very nice. We ate in the restaurant for dinner and food very nicely cooked. Staff very pleasant.
Stayed in February 2024
Reviewed: 28 February 2024
John
United KingdomFood and service was excellent.
Stayed in February 2024
Reviewed: 27 February 2024
Hanley
United KingdomFriendly professional staff.
Stayed in January 2024
Reviewed: 26 February 2024
Darren
United KingdomWe stayed in a superior room, upstairs, across the lawn from main hotel. It is pretty minor observation really, however, we could have done with a light above the bathroom sink. Slightly disappointed that the lunch menu was the same as the evening menu - it was fine, however, we thought it may be different - perhaps a little more sophisticated in the evening. Again - not a deal breaker, just an observation.
The staff were genuinely amazing, especially Claudia in the restaurant an her lovely daughter... they were unbelievably wonderful, friendly and efficient. To be fair the whole visit exceeded our expectations. The decor and comfort in the bar and dining areas were spot on!
Stayed in February 2024
Reviewed: 25 February 2024
Julie
United KingdomRoom temperature a little too hot
Comfortable rooms Friendly efficient staff Lovely food in pleasant surroundings Good value for money
Stayed in February 2024
Reviewed: 22 February 2024
Daniel
United Kingdomthe room was overly warm, even with the radiator off.
the staff were amazing and the food was really good. a great evening
Stayed in February 2024
Reviewed: 22 February 2024
David
United KingdomSome staff not very smiley
Very modern but kept to its old grandeur
Stayed in February 2024
Reviewed: 21 February 2024
Malcolm
United KingdomGood
Stayed in January 2024
Reviewed: 19 February 2024
Diane
United KingdomThe dinner menu was not up to expectations.
Decor was lovely and comfortable
Stayed in February 2024
Reviewed: 19 February 2024
John
United KingdomNothing
A very enjoyable visit. Room superb Restaurant very good with charming helpful staff and excellent food reasonably priced. Every aspect first class.
Stayed in February 2024
Reviewed: 19 February 2024
Sarah
United KingdomGreat location, immaculate super comfy rooms, lovely staff who went above and beyond to make you feel at home/welcome.
Stayed in February 2024
Reviewed: 17 February 2024
Bev
United KingdomNone
Fabulous room fabulous location fabulous breakfast
Stayed in February 2024
Reviewed: 15 February 2024
Garry
United KingdomWe've stayed twice this year, ( rooms 115 and 215)both times we've had to ask for extra heating as heating really not sufficient . Bathroom/shower grout in 215 looks a little grubby.
Breakfast excellent, good choice and service Staff good , friendly and helpful
Stayed in February 2024
Madrid, Spain
Amsterdam, Netherlands
Seseña Nuevo, Spain
Kelberg, Germany
Annweiler am Trifels, Germany
Bischofswiesen, Germany
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content