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Reviews of The Olde Bell, BW Signature Collection 5 stars

High St, Hurley, Marlow, SL6 5LX, United Kingdom

#12 of 15 hotels in Marlow

Guests' Choice

Review score

Based on 1879 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 18 April 2024

    7.0
    Lovely location & hotel. Great food but attn to detail missing from this visit.
    • Business trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    only 1 towel in my room. no hand towel. Bar of soap no shower gel a/c only blew out cold air

    Food excellent

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Beautiful room and lovely hotel
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 7 nights

    It seemed they often didn't have things requested in the bar or restaurant, and if you stayed more than a few days the evening menu was limited. However, this is a hotel with huge potential and friendly staff. There was a horrible noise in the room for a few nights, a faulty boiler which was attended to once the staff realised we were unable to sleep.

    The room was beautiful and spacious. Most staff were very friendly and helpful. The location is pretty and it's very helpful to have the parking. We would have loved to have stayed longer if we could have afforded to! Breakfast was really good.

    Stayed in February 2024

  • Reviewed: 15 April 2024

    8.0
    The staff were very friendly and helpful. Would recommend.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was spacious and clean. Beds were very comfortable. Lovely village.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Comfortable and clean
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Accommodation across road from main facilities. Not a problem for me but not so good if raining

    Very comfortable . Quiet location.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There for a wedding. Everything went smoothly. Staff were fabulous.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Beautiful property amazing staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful property and grounds

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    For the money it was good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small, it needs renovation and the wine is ridiculously expensive.

    Lovely property dating from 1135. Staff were friendly, our dog was welcomed and the food was good. We booked dinner, bed and breakfast and for the price it was very good.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Great base to stay for visiting other areas
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was in a very beautiful place. Excellent breakfast very friendly staff, bedroom was very clean tidy and comfortable bed. definitely stay there again

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Nice place to stay in
    • Leisure trip
    • People with friends
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was zero communication from the property before my stay (over the period of almost two weeks). I sent three messages and called the property repeatedly but nobody would pick up the phone. There were tea stains on the bed table and the lighting in the room wasn’t great.

    The location of the property is great - lots of walking paths leading straight from the place. The premises were atmospheric and picturesque. There was a beautiful garden and a big car park just next to the property. The room was spacious and the double bed was huge and comfortable. The breakfast was very tasty.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Room a Little Small

    Location and Breakfast Very Good

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Wonderful
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    On the road

    Nice location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely location, very clean and comfortable rooms, staff very friendly

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    This is such an attractive establishment that we will probably return. Just a shame that the owners appear to cut corner
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having particular regard to the number of wedding guests etc the hotel was considerably understaffed resulting in one pleasant lady having to cope on her own with setting up and refreshing breakfast tables, replenishing buffet, coffee etc. on our first nights stay. Also our bedroom was not serviced despite my informing the cleaning staff that we would be vacating that morning at 12.00 noon. This resulted in a pantomime when as a couple we were initially offered compensation of just one complimentary glass of wine to share until I made it clear to the manager that this was just unacceptable. We also received conflicting info about the level of credit if we strayed off the set price menu on to the a la carts - first night no credit, second night £20 per head!

    This is a lovely olde world inn in a very pretty hamlet within easy walking distance to footpath alongside the Thames. We were given an upgrade to a large superior bedroom in the annexe as most of the rooms in the main building had been reserved by wedding guests. Apart from the breakfast on our first night the overall quality of food was also very good.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom needed upgrade

    Excellent breakfast and dinner.

    Stayed in January 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    A historic inn in a quiet location next to the Thames river. The beds were comfortable and even the standard rooms are large enough, while the night was quiet, with only birds chirping at the sunrise. The staff was kind and the breakfast was quite good, with the famous English breakfast available, though some fresh vegetables and hot chocolate options were lacking to make it perfect. Parking at the property is available too.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    Bar area and reception needed updating. stairs to and from our bedroom were difficult

    dining room and axcellent breakfast

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night

    Slightly nicer coffee option in the room would be good.

    The room.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Thoroughly recommended but make sure package meets your needs!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hadn’t realised that Dinner, bed and breakfast option would restrict food choice so much. Not possible to pay extra to have main menu. Husband had to have same vegetarian menu two nights running.

    Lovely old property with hard working, friendly staff. Large,clean and comfortable room. Quiet location in attractive village with walks from the property including into Marlow. Excellent wide choice at breakfast. Well cooked and plentiful.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    We had a warm comfortable stay in a stunning location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room would have benefited from having a small chair

    Pub was cosy with very good food. Staff were very helpful nothing was too much trouble. The room and bathroom were spotless and the bed was very comfortable

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights

    The 'luxury' double was a little smaller than we expected and didn't have any seating other than a dresser stool. The wine price was very expensive!

    Staff were very helpful. Excellent breakfast. Dinner was very nice too. Hotel has real character and was very well presented for such a historic building.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Overall a reasonable value for money stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Room lacked furniture eg Two bedside cabinets and poorly cleaned shower.

    Friendly staff ,excellent food and service ,a great location

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    No ceiling light, only one bedside lamp in large room.

    Excellent breakfast and Sunday lunch

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    The poor standard of accommodation was redeemed by the good deal and quality of food.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    We booked the classic room which was very basic with no frills, bare worn floorboards and only one chair.

    We booked at a very good rate to include breakfast and dinner and judge the property on this basis. Both the breakfast and the dinner were very good. The bed was comfortable and the bedding clean.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Shower Free parking Clean rooms

    Stayed in March 2024

Showing 1 – 25

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