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8 Knaresborough Place, Kensington and Chelsea, London, SW5 0TG, United Kingdom
13 November 2015
눉We booked a 2 beb apt and was given 2 one beds one of the rooms where my elderly mother was in the shower door came off the hinges and almost hurt her. When we arrived we had to go to another hotel to get the keys, we rang the emergency number to the other hotel on several occasions re the shower, no one picked up the phone.
12 November 2015
눉Didn't get the apartment for five people we booked, were given two rooms and free brekkie. No real excuse given we would have preferred honesty.
눇Comfy beds, nice breakfast, good location
11 November 2015
눉A filthy place. The sofa bed was plastered in semen stains, it was also broken so couldn't be used as a sofa even if we wanted to. The kitchen area was grubby and the cupboards were broken. The other chairs were covered in black and brown stains. The bedroom curtains were broken and did not close properly. The double bed base was dirty and had it not been for properly laundered sheets we would not have gone anywhere near it. The crockery was chipped and everything was so dirty we didn't dare cook or eat there. There were no staff to complain to and we have contact details for the owner to demand an apology and refund.
눇The location and space
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