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13th km Thessaloniki - Peraia, Thérmi, 57001, Greece
15 August 2016
눉At this moment I strongly NOT recommend this hotel anymore! This is my first dislike of a booking.com-hotel. The staff however should not be blamed for this but management. - Pictures on booking.com are absolutely NOT representative: pool outside is out of service; pool inside could not be openend; I payed 64 Euro's, not expecting this...I got 10 Euro back but this is not a place to go anymore: pitty, beacause it was a nice hotel with high standard; I was not satisfied with this since this is not of these times: pictures of an outdoor pool promise an outdoor pool, simple as that...I was travelling with my daughter and we were very disappointed; - After arrival there was no hot water while my daughter was using the bath; in 10 minutes there was but it was late in evening so this was not I had expected; - No offence, but hotel is full with refugees now; guests were put in same corridor; - I remember the great buffet and glamour of this hotel: allmost nothing is left. No more buffet, just some tables and a lot of noise; breakfast is simplified now to basics; - Hotelroom was OK, but rest was a bit dirty, need refurbishment and repairs; hotel looks impoverished. Allmost nothing left of old quality, not worth for money: over 50 Euro's is far to expensive for what we got. A fair price would be around 20 or 25 Euro's...
눇- Staff did the best they could do... - 2 friends from Holland also had breakfast with no additional costs; - Staff was 100% flexible within the parameters they had.
7 August 2016
눉to our surprise the hall was full of Syrian Refugees. Practically the entire hotel was at their disposal with rooms and all premises. We think a customer must know before arrival.No problems with them we welcome and help them but sharing this chaos was not a good experience. We must be advised before to be prepared to face such situation. We had to change our room because fridge did not run and waterflowed from WC....!!!
9 August 2016
눉Pool was closed because of safety concerns (too many refugee kids), restaurant was closed (owing to refugee catering). Wifi was practically non-functioning
눇Very helpful staff working under difficult conditions (large influx of refugees). Large, clean room, breakfast served in room, very efficient airport transfer.
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