Mahis Potamon & K.Lemonia Str. , Rethymno, 74100, Greece
#16 of 73 hotels in Rethymno
Guests' ChoiceBased on 98 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 3, 2023
Allison
United States of AmericaI wish the sauna and spa area was open later.
The location was great and the staff were very accommodating. Our room was on the first floor and it had a wonderful patio. They gave a welcome drink in the room. The morning breakfast was also buffet style and included in the room price.
Stayed in October 2023
Reviewed: October 23, 2023
Alexandra
AustraliaThis hotel was fantastic. The rooms were very spacious and bed was comfortable. The breakfast was plentiful, fresh and had a great variety for all tastes. The pool was a good size with poolside service if you are wanting a drink or something to eat. Hotels location was 1 block from the beach and about 1km (flat easy walk with lots to see) into the old town of Rethymno.
Stayed in September 2023
Reviewed: October 17, 2023
Debbie
United KingdomThe only thing that we didn’t like and this is no fault of the hotel nor can they do anything about it but out of season (oct) the pool area does not get the sun at all. Not a major problem as the beautiful beach is just across the road.
Everything. The hotel is just lovely. Perfect location, very friendly. Very clean.
Stayed in October 2023
Reviewed: October 13, 2023
Julie-ann
AustraliaWas difficult to find parking.
Location, cleanliness.
Stayed in October 2023
Reviewed: October 10, 2023
Elaine
United States of AmericaStreet parking only
Spacious room, clean, comfortable, big breakfast buffet, location to beach and dining
Stayed in September 2023
Reviewed: October 8, 2023
John
GreeceUnfortunately,the parking in the area is very difficult,due to the fact that the neighborhood has a lot of buildings and habitants!
Modern,clean,comfortable with great breakfast
Stayed in October 2023
Reviewed: October 2, 2023
Shayna
United States of AmericaThere is no parking on site so you have to find street parking. It wasn’t difficult to find, but just something to keep in mind :)
We stayed for one night while traveling around the island. It was in a great location close to the restaurants and beach. The staff was helpful and the breakfast was good. It rained for part of the day we were there so it was nice to have the indoor gym and pool.
Stayed in September 2023
Reviewed: September 30, 2023
Amanda
United KingdomN/A
Beautiful, modern and clean hotel in a great location.
Stayed in September 2023
Reviewed: September 26, 2023
Chantal
IrelandThe pool was much smaller than the photos made it look. It was cold despite it being hot weather all week and in shade a lot of the day, as were most of the loungers. The indoor “pool” was really just a big hot tub, not at all big enough to swim in.
Lovely room, very clean. Friendly and very helpful staff. Helped with recommendations for dinner and organizing activities. Lovely varied breakfast. Fantastic location.
Stayed in September 2023
Reviewed: September 4, 2023
Tomer
IsraelNothig
Pool was amazing, rich fresh breakfast. Lovely reception Location in the center
Stayed in June 2023
Reviewed: August 30, 2023
Marian
SlovakiaI like the location of the hotel. Hotel itself was very clean and new. The pool was amazing, especially its size and water temperature and the fact that it was away from the street in the hotel inner yard. All staff was good particularly the waitress Nicoletta and the receptionist Maria. I felt extremely good in the hotel.
Stayed in August 2023
Reviewed: August 8, 2023
Bambi
FranceThere is no travel desk but since the hotel is centrally located you can easily walk down and compare different options to book day trips.
The highlights of this place are definitely the staff (especially Nikoletta at the breakfast and Spyridoula at reception), the location and equipments (lovely indoor pool to relax after a day trip). Breakfast buffet is really nice with lots of options, including Greek breakfast options and different coffee types. The hotel manager was also very nice and making sure everything was going smoothly for guests, we really appreciated his presence.
Stayed in August 2023
Reviewed: August 7, 2023
Lucy
SpainThere isn’t anything to criticize.
The staff were so friendly & welcoming & couldn’t do enough for us. We booked a junior suite which was just very spacious & exceptionally clean. Breakfast was delicious too and with just a short walk into the old town it was a great location.
Stayed in August 2023
Reviewed: August 6, 2023
Karen
United KingdomVery friendly staff and great facilities. Breakfast was amazing.
Stayed in August 2023
Reviewed: July 30, 2023
Katarina
SlovakiaReally friendly a smilly staff, amazing breakfast and small things like nice drink still avaiable at reception, fruit offered by the pool
Stayed in July 2023
Reviewed: July 29, 2023
Oron
IsraelSpyduela the women in the resection was super nice and help with everything we needed! We got an upgraded room for free . Hotel was super clean , great location close to the centre, the old town and the beach . Definitely we will come back! Thank you for everything
Stayed in July 2023
Reviewed: July 21, 2023
Natalie
United KingdomHow friendly the staff were
Stayed in July 2023
Reviewed: July 19, 2023
Pekka
FinlandFrankly, all was very well, but we had some minor issue in reservation because the credit card was not properly recognized.
Hotel was clean and stylish, well located near the beach and in a quiet place within comfortable walking distance from the lively and sometimes noisy city center. Our room was well equipped and the highlight was super comfortable beds. Another little plus was the possibility to sun-dry the clothes in the balcony. Breakfast was superb with all sorts of local tastes and delicacies, but the absolutely most important thing was the wonderful service by all staff members. We felt at home and well taken care off during breakfast, at reception and pool bar. We recall the wide smiles and friendly attention for a long time, and hopefully also some Greek words we learned from the hotel staff.
Stayed in July 2023
Reviewed: July 17, 2023
Ivana
SerbiaWiFi didn’t work almost at all, for 10 days.
Staff vas very friendly, location is excellent, good breakfast.
Stayed in July 2023
Reviewed: June 30, 2023
Angela
AustraliaNo comment
For guests that have a car - Only issue is the car parking in the surrounding area is very hard to find. And we were there in the 1st week in June, just before the peak. I'm guessing it would be impossible to find during summer peak time.
Stayed in June 2023
Reviewed: June 14, 2023
Ashleigh
United KingdomView onto the street from the room isn't very nice
Great amenities, we used the gym, indoor and outdoor pool. It is close to the beach and a short walk to old town. Great if you're looking to be just outside the busy area. Wonderful breakfast!
Stayed in May 2023
Reviewed: June 9, 2023
Yamal
ChileNothing
The greek people's culture, they are friendly and very loving people.
Stayed in May 2023
Reviewed: May 31, 2023
Karl
United States of Americasmall room dogs barking
Breakfast
Stayed in May 2023
Reviewed: April 30, 2023
Yoav
Israelwe have a delay on flights and they were very responsive . breakfast was very good
Stayed in April 2023
Cebu City, Philippines
Truth or Consequences, USA
Kalyves, Greece
Neustift im Stubaital, Austria
Budapest, Hungary
Rho, Italy
Metricup, Australia
Kössen, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content