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Based on 120 hotel reviews
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Showing 1 - 27
27 November 2016
눉When we arrived at the hotel, they offered us a glass of juice (box) with a bad taste! Although we had requested a quiet room, they gave us room 111. At the room underneath, there were 4 or 5 kids between 4 and 8 years old and they made terrible bustle! Also from the bathroom vent, could hear everything from the other rooms! I made observation on noise and gave us new room. This was quieter, but still had soundproofing problems, especially a lot of noise from the corridor which is "naked" and make great resonance. The refrigerator rumbled much, we were forced to shut it down. The Lighting was too low for reading. The double bed it was two connected single beds. The blankets were for single beds and stank cigarette smoke, apparently they had been washed a long time ago. The coffee breakfast was watery. The natural juice is charged separately. The parking area was too small and i had to park my car on the street
눇Nice location and beautiful view! Great variety at breakfast, as well as at the other meals (with exception the coffee).
7 September 2016
눉Not a place for couples, it's for hungry families. 2 beaches nearby are not good: very small and uncomfortable and rocky, hard to get in water. Very little sea food on the menu was pretty disappointing.
눇See view from our room was awesome. Staff was very pleasant and helpfull.
19 July 2016
눉Broken shower, empty soap and shower dispensers; no instructions for use of telephone or Air conditioner. Fridge frosted over, empty ice cube tray; indifferent management. list could go on and on.Spa facilities closed on Mondays, which we did not know until we tried to book our Monday morning massages.
눇Not much to like -- this is a 4-star hotel with less than a 2-star facility. Nothing provided -- no shapoo, condiition....nothing.
16 June 2016
눉No wifi in rooms; Restaurant is a bit overcrowded in the evenings But these are actually minor things...
눇Spacious room with huge balcony, 2 excellent beaches near the hotel
23 May 2016
눉The gym facilities are dated and small. Entertainment.
눇The staff are extremely friendly and cannot do more to help you. The food is cooked fresh and replenished regularly. Lunchtimes are busy, so may have some delays if going all inclusive. The beaches are a short walk away.
15 May 2016
눉The food quality was poor for a 4 star hotel. All inclusive drinks include only wine, beer and some local alcohol. No popular cocktails even the basic ones and you can only use all inclusive till 11pm after that we had to pay for everything. Not very much choice of snacks.
눇Staff was very friendly, nice beaches around.
9 November 2015
눇Outstanding view, hotel right above the beach. Very clean hotel with lots of facilities. Great food and very helpful staff. A must visit for everyone!
29 October 2015
눇This hotel has everything you are looking for to spend a few days in paradise!! An unbeatable location with breathtaking views, wonderful staff as well as an elegant design! A must: do wake up early just to see the sunrise and later on enjoy the delicious breakfast!
12 September 2015
눉Everything the staff was rude and not professional,the rooms and bathrooms were outdated and extremely dirty. The rooms we got were nothing like the ones advertised on your website. It almoat ruined our trip.
눇Agia pelagia, even if we were in a shady hotel
10 September 2015
눉The staff lacks training, the front office manager is insolent, rude and refuses to listen to customers, for instance I booked a "superior" room instead of a bungalow and after shooting for approx one hour, he agreed to recheck my reservation. Moreover, he didn't hesitate to shout on a 60 years old women who politely and patiently waited more than an hour to check-in before asking what caused the delay. My room reeked of sewers and the towels had suspicious stains on them. Furthermore pictures of the "superior room" provided on the website are absolutely nothing like the room and accommodation of the blue bay, furniture was cheap worn-out and outdated. There was no Wi-Fi available in any rooms,no paper towels, low quality shampoo (to make people buy overly expensive ones from the hotel shop). The inroom volt costs 2 euros a day and the air conditioning system was not properly fonctioning. Finally don't excepect room service or a safe elevator.
눇The proximity to agia pelagia, however the difficulty to find the establishment was a negative point.
23 July 2015
눉Very poor internet. Only available in tue lounge with a very slow connection. Very little information provided on the surrounding areas when requested.
눇The view from the room was amazing.
29 October 2016
눇Beautiful wiews, really clean. Good breakfast.
19 October 2016
눉decent breakfast. other meals - very poor. Very basic rooms
13 October 2016
눉Location too remote and hilly
눇Lovely hotel, food & staff
5 May 2016
눇Excellent buffet food with plenty of choice. Friendly staff.
5 November 2015
눉Entertainment programs were not stuck to
눇Food and staff
11 September 2015
눇Room , view
3 August 2015
눇Very nice and friendly staff. Very attractive location, beautiful views .
30 September 2014
눉The breakfast was very poor - I am not an expert, but I think it is not difficult to improve the quality: the veriety was ok, but the quality of the food was quite poor.
눇I liked the beaches and location was ok. Yet, our room was right next to a raod to the nearing hotel with lots of buses coming and going - made sleep difficult. Personnel was friendly and helpful.
15 September 2014
눉Small hotel, three days were enough for us and we have been going mostly out since we were on a breakfast only basis. Room was tired and the feeling was of a three star hotel unfortunately, if that. We showed up around 3pm on our first day and room was not ready. No apologies, we had to leave and come back later, all we got was one of their cheap drinks and cheap ice creams each. Next day floor flooded from a leaking air-con, once again no apologies.
눇Location of the Hotel is good, you have access to a couple of beaches, the village with plenty of tavernas and at the same time you are near Iraklion city (car access only on all of the above).
8 September 2014
눉Food and breakfast is terrible. They cut the veggies (tomatoes, cucumbers, etc), which makes them stale in the morning. Repetitive, and lack of healthy choices. This is very disappointing at this price point, since much cheaper hotels in Crete manage delicious, fresh, healthy offerings. Go to Stelios family tavern by the beach for good food. Internet is very limited bandwidth, so you'll spend a lot of time waiting to connect, and even more time waiting for anything to load. Unusable at peak hours (5-11pm). Only available in lobby. Spa is a waste of money, you can safely skip it.
눇Location is good, but check out Peninsula hotel, much nicer facilities, pools, etc.
13 July 2014
눉Hated the all inclusive meals that we had to pay for as not all inclusive guests. Very bad quality of food and very expensive! Would defenetaly not recommend having any meals at an all inclusive hotel if you can avoid it!
9 July 2014
눉Internet connection should be in all rooms not only at the reception. The buffet even with a lot of quality is a bit repetitive.
눇Clean, lovely staff, nice breakfast.
10 June 2014
눉Buffet was a bit repetitive. Internet connection can be a bit patchy and you phone might not work at all while in there.
눇I Traveled on my own and rented the suite with private pool, and it was an amazing place to be. Very clean, as described on the internet, no disappointments at all. Great value for money!!!! Staff were very friendly and always very helpful. Spa was nice too, not the best massages but still good. Perfect place if you want to disconnect from your stressful routine. Highly recommend this place for this purpose.
29 May 2014
눉Asked for late check out, had to pay 20€ extra. Have to pay extra for towels in swimming pool, far from beach and not very nice local beach. If you expect 4 stars look for something else.
눇Nice hotel but no 4 stars
24 October 2014
눉Poor WiFi connections. No in-room reception and open space reception is tricky
눇Convenient facilities, Not expensive, Wonderful service
7 June 2014
눉The noise isolation is insufficient.
눇The 'A la Carte' restaurant is wonderful. If you go there you should try it (book at the reception)
Showing 1 - 27
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