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Off Main Street, Akrotiri, 84700, Greece
14 August 2016
5 August 2016
눉The manager is rude with no ability to speak with customers. This hotel is not family friendly when the children were playing in the pool they were told not to play games and not to swim loudly. It is a swimming pool open to all members staying in the hotel if he does not like noise from swimming maybe he shouldn't have a pool. When confronted about his ridiculous issues he may have had, the manager Costa was very aggressive and began yelling. I paid money for the hotel I did not come to live for free that is no way to talk to customers. In addition to this he even threatened us that he would force us out of the hotel when we reacted by saying we'd be happy to leave if he refunded the payment he slammed his chair and left. Did not meet him or any other staff until check out when the receptionist rudely asked for the swimming towels (which they also charge 2 euros for) back when the room cleaner had already taken them. Avoid eating at the restaurant if you even consider staying here and always ask for the correct prices first we were greeted by a nice hefty bill on the first night then avoided it. Don't rely on wifi they have 4 different wifis all of them are bad.
7 August 2016
눇Very personalised service and always willing to go the extra mile to make our holiday even better. Food is also of an excellent standard with lots of freshly prepared local cuisine on offer at a very high standard. Mr Costas and Olga are always happy to help!
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