Ir would have been nice if there was free tea and coffee in your room instead of 1 of the pods.

Room was great, very clean and warm. Staff were very friendly and helpful, especially the guys who were working at breakfast, talking of which the breakfast was plentiful. Views were fantastic. The free shuttle bus we found very useful and always on time.

Stayed in April 2024

I think a pool menu with more snack options would be better than just the restaurant menu for dinner. I think it would be nice if the shuttle bus that goes from the hotel to Fira also went to Oia. Perhaps it does in the busier season.

The hotel facilities were of excellent standard and very clean. The staff were more than accommodating and friendly everyday. We really liked that it was not it Fira and Oia as we like to walk and explore. The hotel room was comfortable and clean but it would have been nice to have additional drapes to the windows as the blinds are quite thin. We liked the restaurant for breakfast and dinner.

Stayed in April 2024

Definitely the view,it was breathtaking and i wish to stay there longer,the staff was super friendly and helpful

Stayed in April 2024

Absolutely stunning location

Stayed in October 2023

Nothing

Good enough

Stayed in October 2023

The wifi

Superb breakfast

Stayed in October 2023

A little off from the city center so was too dependant on the shuttle Expensive

Excellent view Good breakfast Very comfortable rooms Helpful housekeeping staff

Stayed in September 2023

Considering it was a superior room I thought the space was a little small but view was fantastic.

Fantastic breakfast

Stayed in September 2023

Unfortunately all hotels have many steps and that was a problem for me and my wife as we are both in our 70's and have knee problems.U

The room and the view were excellent.

Stayed in September 2023

The tv in the room in bad location one could injure eye etc.

Best views of the world below

Stayed in September 2023

nothing

The view from our room was exceptional & on the balcony with a wine in hand it was gorgeous

Stayed in August 2023

All was perfect !

Amazing place . The view is breathtaking and we had wonderful time . The sunrise and sunset was spectacular and we really enjoyed it Perfect place for holiday

Stayed in August 2023

The nature of the Hotel structure prevents their being a lift in situ hence there is a need for individual personal mobility although the Hotel do make the absence of a lift clear in their literature. The absence of a lift is more than made up for in the stunning design of the Hotel but overall this is an important factor when choosing your location

The Hotel has exceptional views over the Volcano and the sunset can be excellent. The Breakfast staff were always friendly and provided a great start to your day accompanied by a variety of options for your choice in food and drink. Our room was kept spotless and overall the Hotel was always kept in a similar manner. The free shuttle bus is very helpful for going back and forth to town.

Stayed in September 2023

The head bar man ripping into one of the younger staff members in front of everyone at the pool. Definitely not called for and not professional.

Most of the staff were exceptional especially the waiting staff and porters that helped with the bags.

Stayed in September 2023

Excellent View, location far away from Fira, and the shuttle goes only each 3 hours

Stayed in September 2023

Not enough Sun loungers, the hotel isn’t near a beach. It was hit and miss if you could relax by the pool. In our room there needed a place for a dressing table rather than 3 small coffee tables. Lovely room but needs thought.

Lovely staff, cleaners were always working hard. Breakfast staff equally lovely and attentive. The views are amazing, it’s a place to go and relax.

Stayed in August 2023

The reception staff failed to inform us of the gym facilities that were available at the associated hotel. We (two adults) purchased two casual gym sessions at a gym in Fira town. We only found out about the available gym upon checkout when it came up in conversation as to how we were going to spend our last hours before catching our flight. The WiFi was unreliable from our room, as well as the pool area. Water bottles weren't replenished & the room did not include an iron or ironing board. This surprised us as these services are usually provided at four star hotels (this hotel is five star...). There is also a second pool at the property. This wasn't communicated to us.

The staff are kind, helpful and positive. We were happy to be greeted by the breakfast staff and to converse with them during our meal. If you get the chance to meet Kosta, his enthusiasm and sense of humour is a great way to start the day. The view is breathtakingly beautiful. The shuttle service is reliable and convenient. The bus driver makes passengers feel welcomed and comfortable with his safe driving.

Stayed in September 2023

The pool bar drinks are very expensive. The food is reasonable and good but €20 a cocktail Is excessive.

The view was absolutely stunning. The sunset was the best on the island. The staff are excellent and a credit to the hotel.

Stayed in August 2023

Amazing view, very nice people. Had the best service definitely will come back!

Stayed in September 2023

isolated location although there are some shuttle bus to the nearest city

magnificent view, nice room, good parking

Stayed in August 2023

Everything

Stayed in August 2023

Not enough lounge chairs at the pool. Even at the second pool, they ran out. Come on guys.

The view from the terrace where there was breakfast and dinner was unencumbered and majestic and breathtaking...beautiful views of the caldera and town, and much of that side of the island. Likewise from our room's balcony. The service of the staff was exceptional, within 24 hours we felt like we were among friends.. The food was very good...and the Thursday night cookout/Greek barbecue with live music was fun. From our arrival they took time out to give us maps and recommendations of things to do and where to go...helpful. The bar and restaurant crew's service was crisp and courteous, professional yet so friendly service, and brought us our drinks wherever we were. The gym was well equipped. Overall an amazing experience.

Stayed in August 2023

Sometimes the Wi-Fi didn't work properly, but overall, the internet worked fine. The parking is on the other side of the road, and you have to wait to cross since there is no pedestrian crossing.

I had a wonderful experience at this hotel. The cleanliness and spaciousness of the rooms were impressive. The diverse and delicious breakfast options were a delight. The staff was both friendly and helpful. On the morning of our departure, they even provided us with a packed breakfast. The view was truly amazing, offering the most beautiful sunset.

Stayed in August 2023

The rooms were far more basic than you’d expect for a 5 star hotel.

View and staff

Stayed in August 2023