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Santa Cruz la Laguna, Laguna Atitlan, 01010 Santa Cruz La Laguna, Guatemala
28 February 2015
눇There was an issue with our reservation when we first arrived, but the staff at Arc de Noe was very accommodating and apologetic. They offered to reduce our room rates and provided our group of 4 with a free dinner. The facilities were very nice, the service was great, and the views were picturesque.
17 February 2015
눉Booked weekend ahead of time. Thursday night at 10:27 before our weekend getaway I received an email stating they could not honor the Bungalow booking, but offered a different room without hot water if we paypaled money "within a few hours". An email that I didn't even see until the next day when we were packing/preparing for the weekend. Worst Booking.com experience to date...
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