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626 Pale San Vitores Road, 96931 Tumon, Guam
9 September 2015
1 September 2015
눉Owner seems to charging customers top dollar without intentions of repairing or renovating. The service, quality, free Wifi, death trap elevators, mold, poor lighting in room, etc ... everything about this hotel is negative.
눇Nothing to like about this hotel, except Tony Roma's downstairs.
31 August 2015
눉First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
눇This was the only hotel that my company could book for three solid weeks. That should've actually been a clue to possible problems. There was a decent view of the ocean across the road and past two other hotels.
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