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308 Des Voeux Road West, Sai Ying Pun, Hong Kong, Hong Kong
5 February 2015
눉The breakfast is not the best in HK
눇We are working in the mainland China and are often in HK for the WE. I mean, we know a lot of hotels in HK. Ramada is our preference on the HK island (we stay often on Lantau island). The hotel is comfortable, has big rooms and extremely nice view from upper floors. The tram stop is directly in front of the hotel (4 stops from Macau ferry terminal / Western market). Important: the stop of the airport shuttle A10 is also directly near the hotel! Very convinient if you have to get to the airport! Much better that by train (my own opinion) and the price is 48 kuai instead of 100 for the train.
2 February 2015
눉The female staff picking up phones from rooms was really rude and unhelpful.
3 February 2015
눉I did not understand deposit system and asked Mr. Adrian Siu to explain me why money were charged when I was booking and during check in again. (By the way please be ready that money for room will be charges twice. First time as frozen deposit and second as payment. Anyway you will not be able to use frozen money up to few weeks. Be ready also that taxes are not included and final price will be bigger than in confirmation.) Mr. Siu was not able to explain me reason and got angry. Another guy on reception joined us told me that it is impossible that money was stolen in Hong Kong but absolutely possible in my country. I did not know why he is able to offend me and my country. It is unacceptable.
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