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  4. Reviews of BEST WESTERN PLUS Hotel Hong Kong

Reviews of BEST WESTERN PLUS Hotel Hong Kong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

308 Des Voeux Road West, Hong Kong, Hong Kong

#207 of 269 hotels in Hong Kong

Guests' Choice

Review Score

Based on 1219 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.6

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 7 nights

    The best view is on upper floor. the windows were not clean, the bathroom a bit old and not ideal state.

    room was spacious but a little bit dark. the location is very good, easy accessible.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Slightly too loud in the mornings when the cleaning begins. A little too much noise from the other rooms too.

    Great location, we got a bit of Harbour view too! The hotel is past its prime, but still recommendable.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    6.0
    Wouldn’t return to this hotel.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very dated property, heavy furniture. Stained carpet, leaking shower. Staff totally uninterested in answering inquiries, and made you feel you were a nuisance. Lobby was far too cold with air conditioning.

    Location is ok, near 2 metro stations.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The room was extremely small even for Hong Kong.

    Great location with convenient transport options. Some good restaurants close by.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean n functional property

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    The location.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Enjoyable stay in a spacious comfortable room
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 19 nights
    • Submitted from a mobile device

    Decor is a little bit tired .

    Spacious and comfortable . Staff were friendly and helpful . Location was good and near to MTR and opposite to Bus Stop from and to airport

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very good except there’s no microwave oven access.
    • Leisure trip
    • Family with young children
    • Superior Double Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    No microwave oven a available.

    Very convenient location close to transportation access. Hotel is pleasantly scented at the lobby and clean. Quiet and comfortable room.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    GREAT OUTCOME! for picking the wrong Hotel.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    Maybe not as 'exciting' as the Kowloon location for some - but we enjoyed walking about the neighborhood

    Considering we booked the wrong BW...{our Friend was in Kowloon} I think we chose the BEST OF ALL OPTIONS! We enjoyed Hong Kong, the waterfront was reasonably close and Beautiful. Closer to Victoria Peak and short walk to Subway. I arrived VERY LATE and was greeted so nicely. Very nice Bakery adjacent to the Starbucks. ALL sorts of places to eat, Laundry and even a Hardware store nearby. Loved it! (Oh - and the Hotel was very nice). Very comfortable Triple room, attentive Hotel staff.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    A great hotel rightly located in traditional part of Hong Kong with easy access to modern metropolis.
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The deco is dated, could do with a makeover.

    Location … easy access to transportation; MTR, thong Kong island tram and buses (local and airport A10 & A12).

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    Somedays of our stay our amenities are not refilled

    Location Very good location near from bus station and mtr And very near from fast food 7 eleven is just across the street Very fast service

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Good location and room but a bit noisy
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 4 nights

    I was on the 8th floor and we can hear a lot the road, so there will be a lot of noise early in the morning

    room was big, with a sofa and a desk if you want to work. The location on the des voeux road west is also convenient, you can access to subway quickly.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    The central Air Conditioner is too cold. The weather outside was 18 degrees and inside the hotel was colder than this. Even if you turn the Air Conditioning off. The team members are colder than the the Air Conditioning. They don’t look into guests’ face and don’t want to talk with guests. The breakfast buffet is poor and the ladies are rude. The laundry machine works only with Octopus (local card)

    Big room, good hot shower and comfortable bed.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was slightly outdated

    Great location, friendly staff, many eateries nearby

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Perfectly Satisfactory
    • Business trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 1 night

    The bathroom was a bit grubby and the double bed was 2 singles pushed together - that's not necessarily a problem but there was a hard edge on the singles so it was impossible to sleep on the full bed.

    The location was excellent and I had a pretty good view of the harbour, which was unexpected. The staff were kind and friendly and the room was much larger than anticipated.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Stay here if you want an affordable suite room and don’t expect anything else
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Torn bed and dirty bed sheets and towels Dirty bathrooms and tiles and fixtures

    Location and room size

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast buffet was terrible!

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 5 nights

    Wifi was too weak

    Surprisingly spacious rooms for HK

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 5 nights

    Bed was too hard, and wi-fi was too weak, couldn't do much things

    Spacious rooms for reasonable price in a good area

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    The large room, location & good housekeeping staff ideal for our long stay
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 15 nights

    The room is dated & tired. The sofa is very uncomfortable. The Wifi is very slow at night.

    The hotel is situated in one of the old areas of HK and also near the harbour front. The surrounding is interesting to explore as a tourist. Various public transport is nearby e.g. airport bus, tram, bus and MTR which allows us to travel to different areas of HK easily. The room size is very spacious and clean. Staff are nice in general although the front desk staff could be more cheerful.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hand towels provided and in general decor was very tired and probably due a refresh. Not as good as in 2017 when we last stayed.

    Good location, comfortable beds.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Spacious

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Excellent value accommodation in Sai Ying Pun
    • Leisure trip
    • Family with young children
    • Superior Double Suite
    • Stayed 14 nights
    • Submitted from a mobile device

    The very firm mattress was uncomfortable and unforgiving. Did not sleep well due to a broken rib which the hard bed made proper sleep impossible. Would not recommend for elderly for this reason. Younger family members were not bothered by the hard mattress.

    Location Value for money Generous room size and beautiful midC decor Pleasant no-fuss staff

    Stayed in February 2024

  • Reviewed: March 3, 2024

    7.0
    Comfortable.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hair dryer was too small and not enough to dry soon.

    Complimentary water is served everyday.

    Stayed in March 2024

Showing 1 - 25

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