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8 Finance Street, Central District, Hong Kong, Hong Kong
February 23, 2015
February 11, 2015
눉I have visited the 2 michelin restaurants in the hotel. It was good but not that specially impressive. From service standpoint or level of the meals served, nothing to complain but rather plain compared to any fine french or chinese restaurant you get elsewhere even without michelin star. Maybe I had such a impressive experience in some michelin star restaurant in Italy with only one Michelin star before, and had too much of expectation to a 2 star, 3 star restaurant...
눇I have stayed 2 nights during Feb 6 to Feb 8 in Harbor view Suite Room. Gorgeous Room with Stunning View. But what really fascinates me is actually the absolutely impeccable service they provide. The service is top class and It is so subtle and gentle at the same time that you won't even notice at first. But once you realize, you will be surprised on how much thought and effort they put on every detail to make you comfortable. I thought I knew about good service and good hotels. But this is by far the best hotel I have ever been. Hands down. And I am not talking about amenities and welcome drink, fruit or fancy interior. For instance they have plugged 220v adapters on every electronic sockets before our arrival because we are from Korea. They put rubber cushion on every possible corner in the furnitures in the suite to protect our child from possible injury (I counted 16). When we were out for dinner, the room was cleaned again and everything was refilled including capsul coffee and everything, my free WiFi was running no problem from room to Lobby never disconnected even in high speed elevator. we inquired a reservation for a local restaurant tomorrow before we left to night market and when we came back, it was done and a card was in our room with reservation details..and all the staffs are all so helpful 'PROACTIVELY'. The flowers, welcome notes, cookies, playstation3 in the room(!), the foods on the club lounge, facial treatment mask at night for my wife, perfect spa, children’s amenities like - umbrella, bathrobe, sleepers, toys...I can go on and on. lastly, I found out I left my wallet at the hotel room. I was in the airport and could not go back. The hotel sent me the wallet by DHL, and I received the wallet the next day in Korea. From now on, Four Seasons is my only choice when I have to stay in HongKong. The hotels in Korea or anywhere else which claims to be 5 or even 6 stars should be ashamed and send people out here to learn what service is.
February 10, 2015
눉The lobby is like a railway station. Lots of tourists. No privacy or peace and quiet
눇Can open windows
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