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  4. Reviews of Harbour Plaza Resort City

Reviews of Harbour Plaza Resort City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Tin Yan Road, Tin Shui Wai, Hong Kong, Hong Kong

#168 of 269 hotels in Hong Kong

Guests' Choice

Review Score

Based on 644 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2024

    8.0
    Great stay
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    I have stayed here already many times and always is a very good place to stay. Breakfast/ room/ just everything

    Stayed in January 2024

  • Reviewed: March 11, 2024

    8.0
    Excellent staff, near public transportation, mall, etc. but far from the harbour.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The location is a little far from the airport or tourist attractions like the Victoria or Kowloon front Harbour where you can walk, take a ferry boat, or enjoy the light shows. The cold wind and rain the night we arrived made it difficult to walk around when they pushed my wheelchair. We still enjoyed the full day we spent there and flew out the next morning.

    Staff was professional, courteous, and prompt. They replied fast to questions, assisted us with maps and directions to get us from location to another. It is a few feet away from train and public transportation. It’s convenient for tourists who have lots of time to explore. The front desk staff esp. Mr. Jordan, are very helpful. Excellent housekeeping crew who took care of the extra bed, blanket, and pillow. The hotel has a 7-11 convenience store, a mall with restaurants, and fast food chain like McDonald’s. Hongkong has Uber service that saved us time since I use a wheelchair. The hotel is handicapped friendly.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Spectacular room size for Hong Kong
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a con far from the center, took estimates 1 hours up by bus or train to get to attractions, but its not a problem we would like a bigger room and more quiet area.

    The hotel is far from the center which make the neighborhood a bit more on residences side which is good to our preference, while its far from the center its so close to public transportation make it convenient, the room are really big and comfortable with this price in Hong Kong I would say its really good value. Check in take a bit long (lack of staff) but check out is super duper quick and easy. Hotel staff also responsive by email for my prior request and questions, which is something I really appreciated.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Memorable visit to Hong Kong and comfortable accommodation
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Advertising a bar and never open. Windows screwed shut so no fresh air could be given to room.

    Location Staff Comfortable

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    okay but there are other convenient options
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    location, we have to take 3 mtr lines and 1 light train back and forth the property. not advisable for families. we requested for a baby cot/bed since we have infant, we email the property before and reminded during the check in but no baby cot provided.

    the rooms are good and spacious, located near malls and shops. daily services. comfy beds. spacious toilets. wifi and tv.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Spacious and comfortable stay away from the city
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    There doesn't seem to be heat in the rooms during the colder season, as HK is mostly hot, I don't believe this was considered in the design. I may be wrong but I have stayed here in other hotels in the cooler months and they seem the same. At times, I get a hint of smoke in the rooms although most floors are smoke free, I leave the bathroom fan on to aid in mitigating this.

    I like HPRC and continue to use it over the years as it is outside of the city, with food and shopping areas close by. There is a tram out from that takes you to the subway which is really convenient. There is a park close by where you can go for walks, do some bird watching or just relax.

    Stayed in December 2023

  • Reviewed: January 12, 2024

    8.0
    Excellent hotel that doesn’t cost arm and leg!
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not as clean as it should be.

    It’s 30 minute bus ride to Shenzhen which is exactly why I chose this hotel. There is a nice mall near by that has lots of restaurant and shops. Rooms have fridge and microwave.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    I enjoyed the quiet and the spacious clean room.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    The hotel is far from the city center where most of the tourist attractions are. The subway station is a 20 minutes walk, The MTR station can also be reached by a light rail close by.

    The room is spacious and clean. The gym facility has lots of good equipment. The staff was friendly and helpful. The hotel is next to a shopping mall. The light rail and bus terminal are very close to the hotel.

    Stayed in November 2023

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    This accommodation offers excellent value for money with spacious rooms. However, its drawback lies in its considerable distance from the city, resulting in higher public transport costs and exhausting travel times exceeding an hour each way. The inconvenience extends to limited transportation availability at later hours, restricting your ability to stay out late.

    The spacious rooms, daily housekeeping, and ample supplies enhance the overall experience. The hotel's proximity to numerous restaurants and fast-food options is convenient, and the nearby park provides a pleasant option for leisure.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    Overall is good. Just facilities are old.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 20 nights

    The furniture are old. It's not good for a long term leaving.

    The location is good for me because I travel to Macau and airport.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    The hotel was a true four star hotel. The prices were very reasonable and we got what we paid for. The location was far
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The beds were like sleeping on cement blocks. I requested padding to be added to the mattress and was given a blanket to be placed under the mattress pad, which helped a bit. The room had cockroaches. There were no self laundry facilities and the cost of there laundry was extremely expensive.

    The room was huge. We had two queen size beds. There was a screen that could be pulled out to separate them, almost like we were in separate rooms. The breakfast was good and reasonably priced. The staff were extremely helpful, friendly and nice.

    Stayed in November 2023

  • Reviewed: December 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Friendly staff, convenient location to the public transport

    Stayed in November 2023

  • Reviewed: December 22, 2023

    8.0
    A good n convenient place to stay.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The location are very convenient n good that attached to shopping complex.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    8.0
    Overall, I had a nice and comfortable stay at your hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The TV screen is small for a 4 star hotel,

    Staff professionalism. Gym facility is excellent. Check out was fast. Easy access to light rail and bus terminal.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could have been better. With some local food in the buffet menu. All the items were of western cuisine.

    Very near to thr airport.. but far to town area.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    I will use again in the future.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom a bit old and have a lot crack on the tiles.

    Smoking room is hard to find nowadays. If you are smoker and this will be a bonus.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    vERY COST EFFECTIVE STAY.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    HOTEL A BIT OURDATED. nEEDS REFURBLISHMENT IF WANT TO KEEP POPULAR.

    Very spacious room, a bit outdated, Cleanliness ok, Staff friendly and helpful, location good for us. Transportation conveniently to go everywhere in HK. Room price good.

    Stayed in November 2023

  • Reviewed: December 10, 2023

    7.0
    Nice for a short stay..
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom could use an upgrade. Room stinks somebody smoked. Safety depositbox was loosen from the wall. Hard bed, but that was ok.

    Good and large gym, clean

    Stayed in December 2023

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    There is no microwave in the room or in the hotel so it's a challenge when you have outside food. There are not a lot of outlets in the room so we had to take turns charging our devices. Keep in mind that they use british plugs/outlets here so you may need an adapter. The hotel doesn't have any to lend/rent, but you can buy them at the mall attached to the hotel.

    We were given a room upgrade to a Junior Suite when we arrived. It was spacious, clean, and comfortable. The staff were relatively nice and helpful. There are malls and stores in the area and the Lightrail and Bus stops are close-by. We also loved walking through Tin Shui Wai Park. We had a lovely view on the 17th floor. It is worth what you pay for. I would stay here again.

    Stayed in December 2023

  • Reviewed: November 24, 2023

    6.0
    The housekeeping staff are fantastic.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Tired, And in need of repairs

    Close to where we needed to be

    Stayed in November 2023

  • Reviewed: November 20, 2023

    6.0
    Place is good, Location is superb
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were nice and helpful aside from the staff who named King (based on the template on his uniform) who were at the information and who attended to us when we arrived at the hotel at around midnight. He has an attitude and not accommodating, as a front liner he should have patience, and must be approachable and friendly, but he had none of those qualifications.

    We didn’t try the buffet because we stayed at Tower One and the breakfast buffet is at Tower 2. So you have to make an effort to go to the other bldg if you want to have the breakfast buffet. The location of the hotel is very accessible. MTR and bus terminal are just a few blocks away from the hotel. Shopping malls and convenience stores are just within the area, just a few steps away from the hotel. The park is just outside of the hotel.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    would come back
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    To mention something, there were no power outlets near the bed (or at least I could not find them). Charging the phone next to the desk at night was a bit inconvenient if I wanted to set up an alarm early in the morning. My friends mentioned it was pricy considering it is in Yuen Long, but it was the nicest hotel I have stayed at in HK.

    The personnel were really attentive and welcoming. I arrived earlier than expected and they were very acommodating, allowing me to register and store my luggage until the check in time. The building was new and clean, and the room was huge for HK! It was also surrounded by bus stops, and the light rail was also right there.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pillow is not comfortable.

    Clean and quiet The view is very nice.

    Stayed in October 2023

  • Reviewed: November 7, 2023

    7.0
    High recommended
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The food is very expensive

    I like everything the location was very near to train station and malls,restaurants and groceries

    Stayed in November 2023

Showing 1 - 25

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