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  4. Reviews of Holiday Inn Express Hong Kong Mongkok, an IHG Hotel

Reviews of Holiday Inn Express Hong Kong Mongkok, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Dundas Street, Yau Tsim Mong District, Hong Kong, Hong Kong

#132 of 272 hotels in Hong Kong

Guests' Choice

Review Score

Based on 238 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    9.0
    Mongkok Delight
    • Leisure trip
    • Couple
    • Standard Queen Room with Bath
    • Stayed 4 nights
    • Submitted from a mobile device

    Absolutely Nothing to say

    Every single member of staff was totally perfect...... Could not be faulted... Welcoming, helpful, professional and courteous. The breakfast was good, and changes or extras were provided without questioning. The location is perfect for the night markets, and so many super restaurants close by. Rooms spotlessly clean, with powerful hot shower, and a bath! Even supplied bubble bath liquid...

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    A good 4-Night stay with guest friendly staff.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 4 nights

    Only feedback were the overly soft pillows . Firmer pillows would be ideal.

    Hotel's security is good. Front desk staff were very helpful, patient and professional. In particular, I would like to single out one of the staff, Tony, who is at the front desk who helped with calling for cabs during our stay. Room was clean. The housekeeping staff was good and professional. Bottled water and packaged beverages were regularly replenished. The mattress and bedding were comfortable and clean. Breakfast is reasonable and staff attending to diners were attentive and professional. Location is good with plenty of eateries , malls and markets around the vicinity which is a good way to see the traditional and modern side of Hong Kong. A small urban park makes for good walking in the evening.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Good budget choice
    • Leisure trip
    • Family with young children
    • Standard Queen Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast is just okay. The neighbourhood is filled with funeral business and prostitutes.

    The staffs are friendly and helpful. The room is spacious, comfortable and the price is reasonable.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Will come back this hotel next time
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Nothing

    Staff very nice and the food very delicious

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - High Floor
    • Stayed 3 nights

    Location

    Room and breakfast

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Family friendly hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast selection and if you come late some of the option no longer available and they also not refilling.

    Family friendly hotel and walking distance to mtr or bus stop. Self laundry service is available on the top floor which comes in handy especially when you travel with kids.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Foods

    Bed

    Stayed in January 2024

  • Reviewed: February 14, 2024

    9.0
    We have a short and fulfilling holiday in HK and will definitely coming back here again
    • Leisure trip
    • Family with young children
    • Standard Twin Room - High Floor
    • Stayed 4 nights

    The front desk staff were very helpful and friendly in answering our questions. The location is quite central within walking distance to Yau Ma Tei MTR station. Our kids love the neighborhood due to its proximity to Mong Kok shopping district and Ladies Market.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    nice stay but the service could be improved
    • Leisure trip
    • Group
    • Standard Queen Room - High Floor
    • Stayed 7 nights
    • Submitted from a mobile device

    breakfast choices, staff in the dining area

    the location and cleanliness

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Clean and good service
    • Leisure trip
    • Group
    • Standard Queen Room - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Service mind and room

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Overall acceptable
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No toilet at reception area and a bit far from MTR

    Room is not too small

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    For the cruise port perfect
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location, hard to find when walking from MTR

    Clean and comfy, reception staff really helpful and booked us a taxi in the morning so saved a lot of stress!!

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    It was a pleasant stay and would definitely return to the hotel for future stay/recommend friends a.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The morning breakfast should have more options and not just set menus. The dining hall should be more specious; people were waiting for seats and we felt rushed....

    Ease of navigation! Close to popular spots, such as Victoria Harbor and TST downtown!

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    We had one night in Hong Kong before going on a cruise.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    room was good. breakfast was good

    Stayed in January 2024

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The food needs to be upgraded. i suggest that they change the menu every now and then.

    I like the staff they're very friendly.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Overall happy with our stay as the staff tried hard to please us.
    • Leisure trip
    • Couple
    • Standard Twin Room - High Floor
    • Stayed 7 nights
    • Submitted from a mobile device

    Aircond was a bit too cold, a bit old, breakfast room is small.

    Hardworking staff, reasonable price

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room - High Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    Easy access to shops around mongkok and public transport

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    It met our expectations for one night stay. And location not too far from airport.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all good .

    Did not use that facility.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    clean and comfy
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 12 nights
    • Submitted from a mobile device

    slightly further away from subway station

    clean

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    A bit far from mtr station. But nice quiet neighborhood
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    1 of the female check in staff only. The rest were very good

    Everything was good except for 1 of the check in staff.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Good breakfast

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small lobby. No internal restaurant except for breakfast

    Well located, walking distance for eateries.

    Stayed in November 2023

  • Reviewed: December 13, 2023

    9.0
    Would stay here again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 13 nights
    • Submitted from a mobile device

    “Gym”/ exercise room comprises of just a bike, stepper and rower in the top floor , outdoors (in the heat). Not very motivating & doesn’t allow for much of a workout

    Clean, functional, breakfast included in our price. Short walk to Ya Ma Tei station or 25 mins walk to mong kok where most of the activity is. Ya Ma Tei is in the middle of the MTR map.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    7.0
    Basic hotel, small rooms with musty smell.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are quite small, and smell very musty. The rest of the hotel doesn’t have the smell but both rooms did. They smell like they’ve been damp. Beds were rock hard which we’re not a big fan of but that’s personal preference.

    We stayed only for one night and it served the purpose. Staff at reception was very helpful when we wanted to change rooms from a queen room to a 2 bed single room as the queen bed was too small for us (I’m pretty sure it’s Australian double size bed). Bed linen was very soft and comfortable. Breakfast in the morning was fine, small breakfast area and breakfast made to order. 1 westen option, the usual fried eggs with toast etc. The room also has a narrow desk with chair and a very small (very very small) sofa to sit on.

    Stayed in November 2023

Showing 1 - 25

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