Skip to main content
  1. Hotel reviews homepage
  2. Hong Kong hotel reviews
  3. Hong Kong hotel reviews
  4. Reviews of JW Marriott Hotel Hong Kong

Reviews of JW Marriott Hotel Hong Kong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Pacific Place, 88 Queensway, Hong Kong, Hong Kong

#53 of 269 hotels in Hong Kong

Guests' Choice

Review Score

Based on 223 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 17, 2024

    7.0
    isn’t worth the money
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    the rooms are very small, breakfast was ok. spa is also not up to 5 star hotel standard

    The building is beautiful

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Large room with corner view.
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Double Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The pungent smell of food in the restaurant upon entering the hotel. The odor was all over and constant during our stay. Also, the room was old and old fashioned.

    The room was huge and had an impressive corner view. Comfortable for family of 4. They accommodated my child who is 15. Other hotels would require 2 rooms for us. Also, the bar/ restaurant staff was very friendly and attentive.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very loud music in the bar, so not an option if you want a drink and conversation.

    Excellent hotel, great location, nice staff.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with City View
    • Stayed 8 nights
    • Submitted from a mobile device

    Room had a slight damp smell.

    Location was excellent.. Staff very friendly and helpful. Would stay here again.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Consistent JWM quality and top class services.
    • Leisure trip
    • Family with young children
    • Premier Twin Room with 2 Double Beds and Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    No power point for hair dryer in the bathroom.. perhaps needs an upgrade.

    Great view, good location, a short walk to Hong Kong Garden which is a quiet gem.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    I will be happy to stay in JW Mariott again when I next go to Hong Kong
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    convenient location to transport, taxis and shopping

    staff are very helpful and diligent from housekeeping to restaurant and fitness training

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Double Beds and City View
    • Stayed 5 nights
    • Submitted from a mobile device

    bit expensive

    so kind staff

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Expensive

    Location

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Too expensive

    Location

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    Superb location and connectivity
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is old

    Excellent location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Excellent
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    All is fine

    Staff

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Breakfast is good..wide varieties.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room with City View
    • Stayed 1 night

    Noisy air conditioning in the room. The specific smell of cosmetics does not fully correspond to personal preferences.

    The room has everything you need to stay, including an iron. Convenient location next to the shopping center, within walking distance of the old seaport with the historic ferry. The starting point of the funicular to Victoria Peak is located next to the hotel. Breakfast meets the expectations for this hotel.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    8.0
    Nil
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Nil

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    The cost performance is not high.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities are very outdated.

    Exit F ,Admiralty station,the location is good.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was kind of outdated.

    Location location location

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Double Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is excellent, right above the Admiralty MTR. This made the visits to various points excellent. Although this is an old property, the facilities is well maintained. Staff were great and always smily and approachable.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    7.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Premier King room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room could be refurbished a bit more, especially the bathroom

    Italian Cafe was good

    Stayed in September 2023

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 2 Double Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was the best part! So close to the Admiralty MTR and connected to the mall too. Room was quite spacious.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Could not achieve good sleep because: - poor mattress quality where I could feel the tiniest movement from my partner on the other end of the bed - I could hear kids from next door - the quilt was too warm

    Location is excellent. Staff is excellent.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    In summary all good except Internet connection
    • Business trip
    • Group
    • Deluxe King Room with City View
    • Stayed 1 night

    Terrible internet connection Room 905 Had to report it several times. Finally solved after 2 hours.

    Location

    Stayed in October 2023

  • Reviewed: September 28, 2023

    7.0
    very pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    the decor could be a little more modern, and the pool facilities. could have nice bar

    I liked the location, friendliness, efficiency

    Stayed in September 2023

  • Reviewed: September 21, 2023

    9.0
    Best housekeeping i have ever seen.
    • Leisure trip
    • Couple
    • Premier Twin Room with 2 Double Beds and Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    No faults

    Staff very efficient and the building was immaculately clean

    Stayed in September 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: