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378 Nathan Road, Yau Ma Tei, Hong Kong, Hong Kong
12 June 2015
눉3 floors being renovated and noise was excessive. Would not have stayed there if we had known this. Have stayed here previously and had access to the 'Nathan Room'. Management was inflexible and would not allow access without an exorbitant fee. We probably will not return to this hotel
눇Handy to transport: bus at the door and a 5 minute walk to MTR. Friendly staff.
11 June 2015
눉renovation throughout the day ... can cause a bad headache if not out
눇better then expected service level. i'm impress especially when Hong Kong is not known for their customer service
11 June 2015
눉As stated we were upgraded to the executive floor, the new, renovated rooms are extremely badly laid out and although first impression is wow with all the marble and glass, there is nowhere to put anything like toiletries and odds and ends. Not even a place to hang wet towels. This was very frustrating.
눇The staff are excellent - caring and committed. We experienced some plumbing problems with our first, booked room, and they firstly gave us a gift to compensate and when we experienced further plumbing problems, we were ungraded to the executive floor.
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