Reviews of Regal Hongkong Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
88 Yee Wo Street, Hong Kong, Hong Kong
#224 of 272 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 602 hotel reviews
6.7Score breakdown
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Cleanliness
7.1
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Comfort
7.2
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Location
8.4
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Facilities
6.8
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Staff
7.1
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Value for money
7.0
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Free WiFi
6.0
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Reviewed: April 15, 2024
Junjie
China8 Reviews1 helpful vote6.0“worse than regal near Hongkong airport”- • Business trip
- • Travelers with friends
- • Superior Queen or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
service
location
Stayed in April 2024
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Reviewed: April 15, 2024
Adrian
Fiji1 review8.0“Enjoyable”- • Leisure trip
- • Couple
- • Executive Club Room with Lounge Access
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Everything
Stayed in April 2024
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Reviewed: April 11, 2024
Albert
Singapore7 Reviews6.0Pleasant- • Business trip
- • Couple
- • Premier King or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Tried to call operation or reception. Nobody answered. I did try to call at least 6 times on April 9
Stayed in April 2024
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Reviewed: April 8, 2024
Dayan
Australia9 Reviews8.0“Excellent location. Once was a classy joint needs a new coat of paint and staff that smile”- • Leisure trip
- • Solo traveler
- • Superior Queen or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
A bit dated and staff were not overly enthusiastic to serve
Location
Stayed in April 2024
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Reviewed: March 29, 2024
Volcoff
France1 review7.0“Great and cozy.”- • Business trip
- • Family with young children
- • Executive Suite with Lounge Access
- • Stayed 2 nights
The interior design is a bit outdated and would need some refreshing.
Breakfast was full of western and asian options. The usual int. breakfast offer.
Stayed in February 2024
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Reviewed: March 21, 2024
Cristina
Philippines31 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms and bathrooms are dated
Price and location . The size of the rooms are big
Stayed in February 2024
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Reviewed: March 20, 2024
Michael
Philippines3 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Superior Queen or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location and cleanliness.
Stayed in February 2024
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Reviewed: March 14, 2024
Pisit
Thailand31 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Room with Sofa bed
- • Stayed 2 nights
room is old and dirty
location
Stayed in March 2024
-
Reviewed: March 11, 2024
Alfarooq
Indonesia6 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 3 nights
I cant access the swimming pool
Stayed in March 2024
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Reviewed: March 3, 2024
Robert
United States of America21 Reviews5 helpful votes7.0“Perfect Location but Needs Major Renovation”- • Leisure trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 4 nights
This hotel is well overdue for a major renovation. Once you walk in the room, you can see the decor is about two generations old. Furnitures and fixtures are old and falling apart. The refrigerator in the room did not work. There are only two AC outlets -- both at the desk and far away from the bed. Most modern hotels have about a dozen charging outlets, including USBs, and at least two to four of them right by your bedside.
Right in the heart of Causeway Bay, the location is perfect, and is within walking distance to numerous public transportation options including the MTR. It is also within a short walk to many of my favorite restaurants and shopping centers. Every staff member that I have encountered are professional and friendly -- especially the cleaning lady.
Stayed in February 2024
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Reviewed: February 17, 2024
May
Singapore11 Reviews8.0“Overall it’s good is just that the hotel need upgrade and the beds are dented, need to replace new ones. Need to improve”- • Leisure trip
- • Family with young children
- • Deluxe King or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
I need to wait for more than half an hour for check in.
The location
Stayed in February 2024
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Reviewed: February 13, 2024
Lisa
Singapore12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Travelers with friends
- • Superior Queen or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only one power outlet in the room which was very inconvenient. Also wifi was very slow.
Great location, close to MTR as well
Stayed in February 2024
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Reviewed: February 2, 2024
Rahmat
Indonesia14 Reviews6.0“Good location, affordable (old) 5 star hotel”- • Leisure trip
- • Family with young children
- • Superior Queen or Twin Room
- • Stayed 6 nights
Hotel was an old property so the room condition and feel was not fresh. No welcome drink & we have to bring our luggage when check in & out from room. We were not have high expectation with this hotel since read alot of complain regarding hotel's service in reviews
Location. Thats it! Situated right in front of double decker tram station. short walking distance to MTR station & close by the shopping area
Stayed in January 2024
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Reviewed: January 23, 2024
Pisit
Thailand31 Reviews8.0Very Good- • Leisure trip
- • Group
- • Superior Queen or Twin Room
- • Stayed 2 nights
room is quite old
Good location in causeway bay
Stayed in January 2024
-
Reviewed: January 5, 2024
Samuel
Kenya7 Reviews7.0“Good”- • Business trip
- • Solo traveler
- • Superior Queen or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Location
Stayed in December 2023
-
Reviewed: December 31, 2023
Nuno
Macau12 Reviews2 helpful votes7.0“All good except Karis Lau reservation Manager”- • Leisure trip
- • Family with young children
- • Executive Club Room with Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
Reservation Manager Karis Lau is a complete useless person, super unprofessional!! Late reply to emails, never able to pick up the phone. Requested and early check-in at 18:00 on the previous day of my arrival, to check-in at 12:00/1300, replied the day I arrived 3 hours after I checked-in, saying I need to make a request in advance.... Unlike the rest of the staff who were exceptional this person should seriously consider a career change. Made a formal complaint to the Regal Hotel Manager.
Location, everything nearby. Restaurants, shopping malls, 24/7 stores, transportation.
Stayed in December 2023
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Reviewed: December 6, 2023
Yanfen
Australia16 Reviews6 helpful votes6.0“Just ok”- • Business trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very old, need upgrade.
Location good
Stayed in December 2023
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Reviewed: November 24, 2023
Fook
Singapore13 Reviews6 helpful votes7.0“Stay was good other than the bad experiences with Front desk and Concierge staffs”- • Business trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 3 nights
The service quality of the hotel is terrible! I have issues on two occasions with staffs with bad attitudes. 1) I tried to get a taxi in the morning and the concierge just asked me to wait at the taxi stand. When asked if he call a taxi for me, he replied it is difficult to get a taxi in the morning and I have to wait (terrible attitude) 2) On the day of my departure, I tried to ask for a late check out at 11.00am because of an appointment at noon. The Reception staff asked for my room number before saying that the hotel is full and I have to vacate the room by noon. When I went back to the room to pick up my luggage, I found that my key-card no longer has access to the room and have to go back to the reception (and queue again) to report the key-card malfunction. The staff wants to verify my personal data in great detail (even though I was there just 15 minutes ago) asking for confidential personal information in front of other guests within hearshot. I have wasted about 40 minutes in total just to ask for a late checkout that was declined. I had to check out, leave my luggage at the concierge before going for my appointment which in the end resulted in my being late for my appointment by 1 hour.
The location is good with direct access to the tram and bus services, and a short walk to the Causeway bay MTR station. There are a lot of good restaurants and shopping malls within walking distant. The hotel, though old, is well kept, clean and comfortable. The Chinese restaurant on the third level offers traditional Cantonese dishes and Dim Sum at reasonable prices.
Stayed in November 2023
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Reviewed: November 20, 2023
Andrew
United Kingdom24 Reviews1 helpful vote6.0“Good value but worn out”- • Leisure trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 13 nights
The hotel is dated and furniture worn out.
Stayed in October 2023
-
Reviewed: November 17, 2023
Golam
Australia8 Reviews1 helpful vote8.0“Pleasant stay with the location and values and not pleasant with the behaviour of the front desk.”- • Business trip
- • Group
- • Superior Queen or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Front desk staffs are so rude, unprofessional and bad customer service.
Location and values
Stayed in November 2023
-
Reviewed: November 9, 2023
Ross
New Zealand86 Reviews8 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Queen or Twin Room
- • Stayed 5 nights
Pool is a bit under whelming
Nice location right by Victoria Park which is a lovely green oasis in the city. Lots of local eating spots handy as well
Stayed in November 2023
-
Reviewed: November 7, 2023
Tiem
Singapore21 Reviews2 helpful votes7.0“Hotel in great location, dated decorations, checkin staff could be friendlier”- • Leisure trip
- • Couple
- • Deluxe Room with Sofa bed
- • Stayed 4 nights
- • Submitted from a mobile device
Checkin staff are not friendly not helpful
Old decor, leaking a bit, but problem addressed after highlighting
Stayed in November 2023
-
Reviewed: November 7, 2023
文夫
Taiwan3 Reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Superior Queen or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Some equipments are old.
The location is good.
Stayed in November 2023
-
Reviewed: November 2, 2023
Andrew
United Kingdom24 Reviews1 helpful vote6.0“It is OK”- • Leisure trip
- • Couple
- • Deluxe Room with Sofa bed
- • Stayed 5 nights
Location and price
Stayed in November 2023
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