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9200 Mosonmagyaróvár, Kolbai u. 4., Hungary
6 February 2016
눉breakfast buffet could be presented/laid out better stairs difficult to navigate if you have problems walking - e.g., no handrail for the first flight of stairs, and top of the stairs look a bit dangerous
눇modern, good location, friendly staff
11 January 2016
눉On the minus side, the staff does not speak English or French, only German. It does not have an elevator, which makes it quite difficult to carry one's luggage up the stairs (there was no offer from the staff to bring the suitcases upstairs). The air inside is very warm and humid, probably because of the humidity from the thermal spa in the vicinity. We notified the concierge that one of the lamps was not working, they acknowledged, but nobody came to replace it. Also, the waitresses and reception staff are interchangeable, since the restaurant and lobby are one and the same area. That makes the service not attentive enough, no one came to ask whether we liked the food, and no waitress came to refill our glasses or ask whether we wanted to order something more. Finally, the breakfast, which is smorgasbord, lacks enough variety. During our stay, they served frankfurters, omelette, ham, fried eggs, jam, butter and honey, mayonnaise and ketchup but no mustard, and had two machines for fruit juices and coffee/hot chocolate. The bread selection was limited to buns and sliced bread. Fruits consisted of unripe pears, apples and oranges.
눇The hotel is brand new, and located within walking distance from the thermal baths. The rooms are tidy, and have safe deposit boxes, the furniture and fittings are generally of good quality, although the bed mattresses are not perfect. Good a la carte food, and the place was the only one in town still serving food after nine pm on Saturday. Included breakfast. It has a superb wellness center, with sauna and jacuzzi, and the staff is generally attentive and nice. The hotel has its own free parking lot. All in all, decent value for money, and a pleasant stay, in spite of the small minuses we listed underneath. Would definitely go back.
9 January 2016
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