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  5. Reviews of Mercure Budapest City Center

Reviews of Mercure Budapest City Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1052 Budapest, Váci utca 20., Hungary

#164 of 325 hotels in Budapest

Guests' Choice

Review Score

Based on 778 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    All the staff were so friendly and very helpful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 9 nights
    • Submitted from a mobile device

    We liked everything about the property.

    The position of the property.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Great stay!
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Matrass was too dentet/soft

    Staff was super helpful and friendly!! Great breakfast.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was superb.right in the middle of vaci utva.close to all.atraction and trasnportation is so easy and you have many possibilities to choose from. The breakfast si very very good with a lot of cold and hot options(something you dont usullay find in european city hotels)the room is just enough and new woth housekeeping cleaning every day. We were really pleased as a family with a 4 year old travelling with us.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Good
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Boiling hot rooms, ac deathly dry but needed

    Location

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    It was very hot in the room. The air conditioner doesn't work, it's a good thing it wasn't summer. When I draw the line, the hotel was satisfactory

    The location is excellent in the very center of the city. The breakfast was delicious, we could add something. The bar is neat, but I missed the terrace a little.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Great Location
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved everything. Great location and so central to all we wanted to do. Rooms are exceptionally clean and really nicely decorated. Staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Good value.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Close to ship.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    All - location, room, breakfast

    Stayed in February 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    The location of the hotel made our trip better. Walking distance to the metro and the river.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was expensive and not having even 1 English TV channel was annoying

    Breakfast was great.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Location is top notch. Room was spacious, clean and very quiet.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Location is fantastic and hotel have a garage.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Parking place.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Loved it. Will be back soon
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an issue with the kettle in the room, it took a day to replace it.

    Amazing location. Right in the middle of the Váci Street (Váci utca). Clean and comfortable rooms. Good breakfast! We loved it!!!

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Mediocre at best. Location and staff carry this place
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Most importantly, once again I cannot connect to the internet. For a business traveler this is unacceptable. The room was extremely hot despite the cooling fan and it being a mild February stay.

    The location. Plus I am familiar with the hotel and have stayed here many times.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The attitude of the staff

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is in center of Budapest!!! It’s very clean and cosy. Breakfast and dinner were amazing (to be honest, I don’t understand complains of some tourists).

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    A very good choice for your next stay in Budapest.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    First night the room was very hot, and could not be regulated, but I got another room the next night that was just fine.

    The place was clean, well maintained, modern with a great location. The staff were very courteous and professional. Make sure you go for the breakfast option. It was outstanding!

    Stayed in January 2024

  • Reviewed: February 16, 2024

    10
    Best hotel in Budapest located in city center of Budapest
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Everything was superb , I would like to thanks the front desk guys to allow me to check-in 4 hours before my check in time 🙏😘 it's was really helpful, Second thing the hotel was well decorated from inside and out side, it's in the heart of the city center near by all like , shopping shops, restaurants, food street, tourist attractions, room clean and conformable. It's best hotel in Budapest.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very helpful and informative staff. Always friendly.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We could have been warned about the construction going on next door. Our room was woken up by this in the morning.

    Good breakfast and quality, a very clean hotel. The location is perfect and everything we wanted to see was an enjoyable walking distance.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceeded expectations for price.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    I can’t think of anything negative, the hotel was superb in every aspect, and the staff was very courteous and helpful throughout our stay. The only drawback I can imagine is the uncertainty of finding a parking spot, but the city has plenty of trains, trams, buses, and cabs, so you can get around without a car.

    Location is excellent if you like to be in the very center of Vaci Street, the main pedestrian only shopping street of Budapest. The Mercure City Center hotel also has very accommodating staff, that changed my room on the spot when they saw we were traveling with 5 large bags. They let us keep our big luggage securely for five days without any fee and gave us a reliable system of receipts. Every day, they made the room spotless and the cleaners were very kind. This hotel is amazing and I highly recommend it. It’s worth it for the place and the convenience of visiting Budapest.

    Stayed in November 2023

  • Reviewed: January 31, 2024

    8.0
    I trust on this hotel, I have been there many times, always I feel like a guest!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    There was a construction work near by. Some noise and access to the reception was not as usual.

    The breakfast was really great. Both Hungarian traditional dishes and continental ones. It is really worth to pay! Location is just great, you do not have to take taxis or trams, just walk and enjoy the beautiful surroundings.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    Was lovely hotel very central, will definitely return
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Front doors closed early at night Bar closed to early

    Central

    Stayed in January 2024

Showing 1 - 25

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