Clean less

Good location

Stayed in April 2024

Rooms not clean, felt like it had been empty for a while and no one bothered to give it a freshen up clean. Dust and dead insects everywhere. Everything generally run-down. No housekeeping offered our whole stay. Asked about it on leaving and was told you had to ask for it and leave your key with them as they don’t have any spare keys!?! If that’s the case then you need to be informed of that on arrival!! No water at times. No pool towels. The floating light fitting with exposed wires in the plunge pool didn’t seem safe. Being charged IDR 100 000 for breaking a small water glass. Excessive. Kettle but no cups or anything else for that matter. Small frustrations like ordering a Bali coffee with milk, to the room, the coffee coming but no milk then the coffee being cold by the time they came back with milk.

Price for 2 bedroom villa. Setting-pretty rice field view Location as we needed to be in Pengosekan. The golf buggy transport given heat and long distances between everything.

Stayed in April 2024

In room there was no television working, Even one of the door which connects to other room was not locked, and it wasn't shutdown even after contacting room service. While, my stay at hotel, my wife was constantly scared because next door room wasn't locked.

The location was superb. Near to all the major tourist attraction in Ubud.

Stayed in December 2023

The mold in the bathroom. Not healthy to breathe that in.

The grounds are beautiful but could be given a facelift

Stayed in September 2023

It’s a bit like ‘faulty towers’, which can be endearing to a point! Training needed in cleaning, maintenance and customer service. I’ll be back in Ubud at the end of the year. Not sure if I’ll stay here again.

Stayed here six times, this trip for a month in a pool villa. The location is perfect for access to restaurants, shopping and other facilities.

Stayed in July 2023

very dirty rooms, i found hair, dust, dirt on my pillow and bed, 2 worms and a cockroach. floor was dirty and the bathroom sink had hair and stains. also when i complained to the receptionist, Rita, she said i knew about it (because i mentioned the reviews that i saw while on my way to the resort at 11hpm at night) and i decided to stay. So as id it is my problem. very rude person. To be Fair, the other staff were very kind. a lady bought me insect spray for the mosquitos and other insects. and the resort is very beautiful and serene. too bad one simple yet most important thing cannot be well maintained.

the place and the scenery is out of this world

Stayed in May 2023

Not the cleanest rooms. Sheets were clean and comfortable.

Great location. Pool view with relaxing atmosphere.

Stayed in April 2023

Air-con stopped working once during the night, took 30 mins to fix. No bin in kitchen area provided.

Perfect private Villa & pool Bed comfortable Good location

Stayed in March 2023

bathroom was completely different than in the pictures. very loud frogs from the pond nearby every night. didn’t clean my room.

location

Stayed in February 2023

The bath could not be used because the plug didn’t work.

Beautiful view of the rice fields and nice bedroom area.

Stayed in January 2023

The Villa is okay, but one day the pool was broken and we had to wait for another day. Next day there was no hot water in the villa. Breakfast are disgusting, don’t buy them.

Near the center and quite enough.

Stayed in December 2022

The room was really far from the reception and the main street. Also when I wrote them the day I checked out, that I forgot a tshirt there, and that I would like to pick it up later, nobody responded to me.

The staff was really nice and helpful with everything.

Stayed in October 2022

Our room was a bit odd, it was a villa and we needed to climb a really step staircase to get in, and the bathrooms were downstairs. This was cool but inconvenient. Their rice fields view rooms are probably better. Also the room had plug points and switches at really odd places.

Loved the resort overall, very nicely maintained, quite atmospheric. Not too far from the center either. Staff was skeletal but very helpful and polite

Stayed in October 2022

need to do some little jobs inside the rooms! needs updating

outside space is amazing! pool, gardens, everything amazing !

Stayed in September 2022

The surroundings are just lovely, and even though it has been through some hard times with Covid, the staff are just the most helpful and welcoming. Sri went out of her was to be kind and helpful and even insisted on loaning me her scooter. Beautiful pools, this place is good value for money and is a little oasis. walking distance to everything.

Stayed in July 2022

I fail to understand the thinking behind giving a reduced rate and then penalizing the guests by removing coffee cups and cutlery, not supplying pool towels and providing cold showers.

The staff were excellent. They acknowledged my injury and made special allowances for me to get to the villa. They responded to every request, bought ice outside the hotel, provided coffee cups for a meeting, turned on the hot water etc. They truly went the extra mile to make our stay pleasant. Great views and private pool.

Stayed in May 2022

However, the room was awful; it had a lot of mold and was dirty, in an old building. The staff was nice; I asked for another room because I had a mold allergy, and they gave me another one, unfortunately with the same problems. I couldn't rest because of the mold.and also the bed sheet was dirty. I think the price was higher for the conditions. There was a pool, breakfast, but for what if you can’t sleep..

The garden to the building was very nice. You could have enjoyed the rice fields and luxuriant vegetation. It was a silent place.

Stayed in March 2024

I loved it all

Absolutely stunning scenery of rice fields

Stayed in April 2024

It was a little run down, the pool could have done with a good scrubs. The outdoor lounge room was very hot and could have used a fan to make that space more enjoyable. Lots of mozzies and other bugs so bring insect repellent.

It was very quiet and peaceful, we had the villa with a private pool, the pool was beautiful and cold. The room and bathroom was spacious and was equipped with kitchen facilities. The staff at the restaurant were very friendly and made delicious cocktails. It was relatively close to restaurants and a mini mart over the road.

Stayed in March 2024

WIFI never worked, sink in bathroom faulty. Brought up issues to staff and nothing was done

Location

Stayed in February 2024

All was great

Very good location in the centre of Ubud, a lot of nice restaurants nearby, hotel is in good condition with big own territory, staff was very helpful

Stayed in January 2024

Be prepared to mosquitos and other wildlife at night, noise coming from the rice terrace. For those who are fans of countryside living, it’s really charming.

We booked a private villa with a pool for 3 nights. The hotel is a complex of villas and 2 floor buildings, located in a very picteresque area, close to lots of tourist locations: Monkey forest, Elephant Cave temple, etc. The villa is a one level building with a nice view on rice terraces and jungles. Ideal place for those, looking for autonomous relax. The buggy took us every time from reception to the villa gates. The villa itself is equipped with everything needed, has a nice pool for swimming and a stony bath. The staff was very friendly and provided us with antimosquito e-device. Our rate included breakfast, a good one at the open air. Really enjoyed our stay.

Stayed in January 2024

Not sure if it always happens at the property or not but our water didn’t work for most of the stay. A/c not great

Good central location lovely staff

Stayed in January 2024

DO NOT STAY HERE! They are big time SCAMMERS. Trust me, If there was an option to give 0 star I would do that. 1. We booked one bedroom villa with rice field view. Upon check in immediately we realised the AC was not working 2. The bathroom was dirty and the connection for the cold water was broken. The bedsheets had stains and all furnitures were worn out. Poorly maintained 3. We complained and we were apparently “upgraded” to a villa with private pool and oh my god what a nightmare it was!!! The ac was still not working and to top it the room was still dirty/poorly maintained and it had geckos, rats and so many mosquitos that we could not sleep the entire night. Our 1 year old baby had mosquito bites all over her body even when we were awake the entire night just killing mosquitos. We could also hear geckos and big rats making noises it was extremely disgusting and scary. The tv did not work and the pool was dirty. 4. We complained again and they had no solution. We asked for a refund but they refused. They don’t understand customer service at all. We had no other option but to again move and this time to a downgrade deluxe room. If I start listing all the problems it will be a never ending list but the room was as expected poorly maintained, no hair dryer in bathroom, bathroom had moulds and seepage smell, bedsheet stains, etc. 5. They said we can take complimentary spa and food to bridge the gap between deluxe room and what we booked (even though it is not comparable at all since we had a bad experience and stay at a bad room) but we agreed since everything else was bad until now. We availed the spa a day before checkout (which was bad by the way) but upon checkout they asked us to pay food bill amd denied their complimentary commitment. They said it was optional amd since we chose spa we do not get food. Such liars!! 6.

Nothing. Had terrible experience with the hotel and staffs

Stayed in November 2023