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Jl. Kusuma Sari No.1, 80277 Sanur, Indonesia
13 July 2016
11 July 2016
눉The first room we got (320) was a disaster: it was noisy (located above the pub), there was no wi-fi in the room, washer in the toilet didn't work, centralised air con turned itself off several times, and we had to call the front office three times from 3 p.m. before finally offered to be moved to another room at around 11.30 p.m. The master light switch was also an inconvenience (with this turned off, the bathroom light couldn't be turned on), and the lack of door stopper between the glass shower door and glass wall was a disaster waiting to happen.
눇This hotel is within 5-minute walking distance to Kesumasari beach and some really good eating places. Once we were moved to a new room (404), the condition got a lot better. Artotel has a great concept, location, amenities, and really good potential that can do a lot better by improving the glitches in their rooms so customers don't need to complain for things that should be regular features in a hotel.
13 July 2016
눉There was an Indonesian foods night and the price of wine was very very expensive. But the foods price was good anyway.
눇Amazing staff, we thought we were a royal family or something. They were very helpful. Always smiling. The price of the hotel was very good for a hotel like this. Rooftop pool is great. Location is OK. We had a car, so we were travelling everywhere. This location is good for travelling around the island, but not so good for surf people. Well, you can still go to Kuta, not far from here. I also liked the stylish bath.
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