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Jalan Pratama No. 74, P.O. Box 43, Bali, 80363 Nusa Dua, Indonesia
27 May 2016
눉The room rate is expensive compared to the condition of the room itself. Beach view is nice from a distance but it is actually quite dirty. ------ Bathtub is small and old. White fluorescent lights in the bathroom give the more aging impression. The gap between the water spout and the basin is too close thus making it uncomfortable to wash the hands. The wrapping paper of the toilet paper was very dirty. ------ Need a better training for the staff to use different towels for cleaning the inner toilet bowl and the toilet seat. ------ Blood stain on the mattress protector. The staff changed it promptly when I asked to but this should be changed in the first instance before the guest occupy the room. ------ Swimming pool environment is great but it may need more maintenance as part of the pool tiles are yellowed. ------ Hotel food is expensive.
눇I could see that this hotel had its glory. There are not many hotels throughout the Tanjung Benoa with nice beach views. Grand Mirage is one with the best beach view (from a distance) ------ Our room has the full view of the swimming pool, beach and sunrise especially from the top floor. ------ Breakfast is a buffet style and there is a pretty big range of Eastern and Western types of food. ------ Bed is very comfortable. ------ The hotel management gave us a late check out.
21 May 2016
눉We purchased the all inclusive offer. Hoping to have a few days just relaxing at the hotel. I could not believe that not only had a couple of the restaurants had closed down but the two that were open really lacked variety. We were so disappointed with the food offer that started to pay to eat out rather than take up the free food and drink offer.
눇The location is good. The hotel is clean and tidy.
25 April 2016
눉air conditioned restaurantno longer in use
눇clean towels twice a day
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