Renovation works was ongoing, this is acceptable for a better service. Keep up the good work.

Location - very near to malls and MRT. Staffs are friendly with Daily housekeeping.

Stayed in March 2024

Facilities

Staff behave and lovation

Stayed in February 2024

Good

Bed

Stayed in August 2023

The location of the hotel is convenient to most of shopping points such as Grand Indonesia, Tanah Abang and Thamrin City. The staff is friendly and accommodating to the guests. Would definitely stay here again.

Stayed in July 2023

the hotel is not new, furniture is outdated. AC works not good. breakfast is poor

Location, location, location. 5 min walking distance away trim the airport train. very city center

Stayed in June 2023

Good hotel location. Close to mrt and airport train.

Stayed in June 2023

toilet small

bed , tv and AC

Stayed in May 2023

small washtafel

location

Stayed in March 2023

small washtafel

location

Stayed in March 2023

The kettle is not automatically off when it's boiling. I turned on the kettle to boil a water then I left for a toilet, when I was back, the kettle was empty, no water left

The location, food, amenities are good

Stayed in March 2023

Need to fixed some room facilities in room. Actually I have no idea which I didn't like in there. But I travel a lot before Covid period, there is still requirement compare to some of three star hotel. I would like to give my humble ideas these are not major but should be. For example different kind of towel( small or median for face, conditioner and tea and coffee bag, ( I saw only tea bags)

I think is is good compare the price. It is better to prepare for early check out guest for breakfast. Location is also good but I think it is space limited. It has quick response for complaint.

Stayed in February 2023

The drop off was a bit crowded so we had a minor inconvenience when we first arrived. The breakfast were not as I expected it would be. I sampled a plate of bland kueyteow and a bowl of cold porridge. In my personal opinion, warm food is the bare minimum for breakfast in a hotel with this caliber.

The location is a big plus since it's located so close to one of Jakarta's biggest malls in the center of the city. The room was properly cleaned, all the toiletries were there when we checked in, all of the basic amenities were spot on.

Stayed in December 2022

it’s not really clean

location is very strategic, hotel staff very friendly

Stayed in January 2023

the hotel needs renovation or something, it is really old and over used, the carpet had a really weird smell, also the hotel is located just nearby the highway, so you're going to hear all the cars' noises.

Hotel's location is just perfect, only 5 mins walk to the Grand Indonesia mall! the bed was really comfortable, it just made my stay here really perfect!

Stayed in October 2022

Shower drainage was clogged and view wasn’t nice.

Location.

Stayed in September 2022

reasonable pricing

Stayed in August 2022

some items like tissue paper bottle water and creamer not readily available- need to request

location

Stayed in August 2022

1. Room service - room not cleaned up on the third day 2. Bfast not to expectation

Stayed in August 2022

There is no iron and board provided in the room. I have to go to Level 2 to iron the clothes. This is convenient as this is a business hotel.

Location is good near to MRT Station and Train Station to Airport. Walking distance to the heart of Jakarta, Bundaran HI. The hotel group has certain standard of bedding and it was comfortable.

Stayed in August 2022

One of the worst breakfeasts I've experienced.

Great value for money. The rooms are really standard hotel rooms (in a good way) and it is located close to one of the main train station. The staff is also really nice.

Stayed in July 2022

I stayed at the HI Express in Bangkok, Thailand and I expected the same experience with this hotel. But I have to say the one in Jakarta felt a bit run down and could use a bit of spruce up. However, I didn't face any issues and it was still quite a pleasant stay.

The hotel is located close to the MRT & train station, making it easy to move around or heading to the airport. It is also close to the malls, convenient to do some shopping. The hotel staff was friendly and helpful. My stay here was comfortable.

Stayed in June 2022

Dark and weird hotel room, lucky only stay for a night.

Location

Stayed in May 2022

No slippers.

Close to centre of city, shopping mall, MRT, airport train station.

Stayed in June 2022

I have requested the expected room and the staff has responded via email that the request has been ack’ed. While i did check in, the room can not be provided as the expected request.. thats so bad, as im expecting to stay at holiday inn express with the good view

Location is near with the mrt station

Stayed in May 2022