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Discovery Shopping Mall, Jl. Kartika Plaza, 80361 Kuta, Indonesia
15 August 2016
눉From what I am told this hotel is only 5 years old but by the looks of it in need of serious maintenance. Decks, tiling, paint and most of all the showers are really dirty and mouldy. Fittings like taps, shower heads, handles etc seems to held together with silicone. After booking and paying months in advance and upgrading a few weeks prior to arrival we had to move rooms after one night as we were told the hotel was fully booked and only room available was no 309 on the road at the back. Very noisy from restaurant across the road. Then we moved to no 203 which is closer to reception but in both rooms showers was dirty and mouldy.
눇Position is perfect. Staff friendly and helpful
14 August 2016
눉The small room was horrible. They had pushed two beds together and used one single doona sideways across the bed. The doona cover was torn and had a stained doona inside.The blinds were so broken they were hanging all over the place. There are so many problems with this place when we got there, but it was late to do anything and we booked out first thing in the morning.
눇The only good thing about this place was it was on a beautiful beach.
14 August 2016
눉This hotel was terrible and ruined the last two days of our trip. When we arrived our room was fun of mosquitos - we killed abt 15 in a matter of seconds, but still we could see loads flying around the room and we were being bitten. I phoned down to reception and asked to be moved - I guy with mosquito spray arrived, but there were so many I wanted a new room. They only had twin beds available which they said we could push together. I declined this offer so the upgraded us to the sweet, but at our own cost! This room was still in desperate need of redecoration and the pipe for the air condition unit comes out of the machine in to a drain in the bath room which was incredibly odd. Also electrics hanging out everywhere! We wanted to leave, but at 950,000IR a night and being told we could not have a refund we stayed! The pool is also nothing like the pictures. It is small and grubby looking with no sun beds round it just tables. We would not recommend this hotel to anyone or stay again. It is tired and run down and badly built in the first place!
눇The location is the only good thing about this hotel. The staff are friendly.
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