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Jl. Pantai Kuta No. 1, 80361 Kuta, Indonesia
March 13, 2015
March 12, 2015
눉1)I paid for a room with a pool view and didn't get it, there was a glimpse of the pool from the corner of the balcony 2) staff are nonchalant and hard to find. They are generally unhelpful with making it a "wow" experience 3) breakfast room is chaos, it's a find hour own table and fend for yourself experience 4) late check out (even willing to pay for it) was not available so I checked into another hotel for the day 5) no gym facilities
눇The location is Central and the rooms are comfortable
March 12, 2015
눉What i didnt like was i put Ive got 2 adults and 3 children and when i arrived they tried to charge me for a extra bed. One room had 2 single beds joined together so there was a hard bit in the middle and the other room only had 2 single beds. When i spoke to the reception he tried to tell me i only booked for 2 children and then tried to charge me for the extra kid. It wasnt until i pulled all my travel paperwork out and demanded to see the manager at midnight that he then told me it was ok and he would get another bed to my room.
눇The rooms are nice. The food at the breakfast buffet was great.
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