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Jalan Laksda Adisucipto No.47, 57174 Solo, Indonesia
August 15, 2016
눉Staff at resurant seemed like we were an inconvienece when we went, staff even first tried to get us to eat somewhere else, then service was extremely slow even though we were only guests in dinning room at the time. Have had better and more friendly service at McDonalds
눇Nice rooms and beautiful grounds
July 25, 2016
July 23, 2016
눉1. Poor room service. The staff took almost an hour to deliver the menu upon our request. It was a struggle to get the menu till we decided to buy outside food from McDonald's which food was delivered before the hotel supplied the menu despite our repeated requests. It was offending when in response on the phone one hotel staff referred us to the room TV on screen menu for us to use for our order of food. The on screen menu is in the Indonesian language and the screen runs fast for one to be able to run down the menu list in time before the screen changes. 2. When the food finally arrived following the delivery of the menu, it was already too late after eating McDonald's burgers. A request in the morning to reheat the Tom Yam soup, we had kept in the fridge overnight after being delivered very late at night, was never attended to. 3. A request for a laundry iron was never responded to on the arrival night despite more than 4 calls to the hotel staff. It took more than one effort in the morning before the iron could be delivered. 4. The room TV channels do not include popular global channels like CNN and BBC. That is a big drawback.
눇The bed was very clean and comfortable. The breakfast had a wide selection of food - Indonesian and Western. Hotel assistance with local taxis is swift. Not much waiting for a taxi.
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