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Kawasan Wisata Btdc Lot. 1, 80363 Nusa Dua, Indonesia
9 April 2016
눉Beach too small - 1/3rd of the beach is taken up by the cafe, another 1/3rd of the beach is only available to "Villa" guests. There were no signs along the beach to say that the villa section of the beach was separate, it looks just like the rest of the main beach that guests use; we got turfed out by security when we unknowingly sat down in the villa section of the beach. So the total available beach-front for main guests is only about 50 feet wide, way too small for the number of guests, and even in that small section not enough of it is shaded. There were also too many hawkers/sellers on the beach; it was annoying that the hotel staff turfed us out of the unsigned villa beach area and told us to go back to the non-villa beach area as soon as we sat down, but they didn't do anything about the constant stream of people hassling the guests trying to sell you things. No bus/shuttle services - Hotel is in a huge gated complex, all the other hotels in the complex have shuttle buses to/from the local mall ("Bali Collection") - the Melia seems to be the only hotel in the complex that refuses to have a shuttle service, so to get anywhere outside the hotel you need to book a taxi (there and back) or walk (not easy with small kids in the heat). In fact we didn't even know there was a local mall until the last day we were there as the staff never told us and we didn't pass/spot it on the way in/out before that. The hotel restaurants/cafe are way too expensive, and coupled with the lack of shuttle services or information about how/where you can "escape" from the hotel, you get a feeling that the hotel/management is designed to deliberately trap you in a place where food/drink is about 3 or 4 times more expensive than anywhere else. Cold drinks not cold; little or no ice in any of our cold drinks (fresh blended juices etc), so they were unpleasantly warm.
눇Garden/Grounds were beautiful. Staff were friendly/polite.
7 April 2016
눉Beds were very hard
눇The facility was excellent and the location was good. Rooms were overpriced based on other facilities we have stayed in. Food was good
9 April 2016
눉The toilet flusher was out of date
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