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Jl. Troppozone No. 8, 80361 Legian, Indonesia
9 February 2016
눉1. Sink hard closed 2. No wardrobe 3. No bell at the entrance of the room 4. Toiletries were not replaced even though the bed linen and bath towels have been replaced when stay 3 days 2 nights 5. Of the room to lift a bit far 6. Reserve 2 room but not side by side 7. Mineral drinks and snacks are charged should be stored in the refrigerator 8. Complimentary mineral drinks should be placed in the room is not in the bathroom 9. Guests are only given one key should be two keys
눇1. Close to the center of the crowd 2. Friendly staff 3. Swimming Pool (there is separate pool between child and adult) 4. Spacious room 5. Flat screen TV 6. Hot & Cold water in bathroom 7. Pool view 8. Breakfast 9. Housekeeper response 10. No broken glass replacement 11. No extra charge for additional breakfast for 1 person 12. Welcome drink
4 February 2016
눉We checked out last February 3 the guy on the reception area was very unhelpful we him if he could help us to book taxi going to Sanur it was raining so hard that time. He say we could use the hotel transport which is charging us 300,000IDR we ask him if he could just help us call a taxi instead he immediately say no. I asked if I could use their phone to call taxi by myself then he say the phone is not working and we need to wait for engineering. He say it very rude like he don't even care what will happen to us. Ask him again if maybe I could just borrow his phone to call. He say I need to wait again for engineering, after 3mins no engineering came he then say I could use the hotel phone now. The stay was nice but because of the experience during our check out suddenly it gives us a bad impression of the hotel. Please train the reception guy again on how to properly handle and politely communicate with guest.
눇The lady on our first day was very accomodating I didn't get a chance to get her name but she welcome us very warm. The whole stay was nice the location and size of the room is good.
3 February 2016
눉Noisy area but if u get a room at back it would be fine
눇Location and breakfast, staff are very helpful
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