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Reviews of Novotel Lombok Resort & Villas 4 stars

Mandalika Resort, Pantai Putri Nyale, 83001 Kuta Lombok, Indonesia

#44 of 71 hotels in Kuta Lombok

Guests' Choice

Review score

Based on 206 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 March 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much activities within the resort. Would be nice to have a pool table and other fun games. Pool was a bit small in comparison to other hotels we stayed at in Bali. Laundry was quite pricey. Paid almost $80 for a bag of laundry.

    We like that it's right on the beach and the design feels like we were in a Mayan/Aztec place. Very atmospheric and quiet. Staff were very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Gorgeous stay and wonderdul staff who made it special
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    the weather -tropical storm the whole weekend .

    Staff were amazing - friendly and attentive. Nothing was too much trouble. beautiful grounds and the pool is lovely. Good bar and really cod beer!!!!

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Shared Pool and Garden
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 February 2024

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No toilet amenities - toothbrush etc Need to control street people to not harass to buy their goods ( beach area)

    Staff service, food, pool and very beatiful

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beach is not really swimmable .. property is not walking distance to anything

    Beautiful resort .. very clean .. wonderful stuff.. very good breakfast

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Nice staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Low season -)

    Nice location by beach

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    WIND

    BEACH

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    9/10 ecxellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Location and people are super nice , avoid the cheapest rooms due to the AC noise

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 7 nights
    • Submitted via mobile

    The location was perfect for us. The breakfast was fantastic.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The beach is not great at all. You swim between plastic bottles and other garbages sadly. The hotel restaurant is pricey and doesn't has so much variety of meals.

    The breakfast was nice with a lot of variety of food.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Paradise lost
    • Leisure trip
    • People with friends
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    AC is not powerful enough for the room. trash on the beach. This was once a pristine area, but now there’s a racetrack next door and new development everywhere. Very sad to see the destruction of this area.

    Nice landscaping, spacious, mellow, good breakfast

    Stayed in January 2024

  • Reviewed: 18 December 2023

    8.0
    Worth for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Probably I was unlucky during my visit since there were a lot of seaweed at the beach which will not make you feel comfortable to swim at the front beach. Luckily there is a backup beach at Bukit Seger. The village seller keep pushing you to buy their things while you are resting infront of the beach

    1.The location is located nearby Bukit Seger (walking distance) which the beach has crystal blue water. 2. Beach front resort 3. Friendly, caring, trusted Staff. I mistakenly left my handphone during breakfast and they kept it safely for me. 4. A of garden, patio, beach, sun-lounger, cushion at the beach for you to rest and watch sun set in the evening 5. Guests can have canoeing activity by paying RP100K per hour at the beach

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Incredible paradise sunsets with palm trees 🌴
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Location required scooter rental or transport ($5AU each way to Kuta Town) to get to other restaurants and with 21% tax added onto all meals and drinks then your tab quickly adds up. Breakfast buffet had lots of options but food was only ok. Omelette station was excellent!

    Staff were amazing and so were the resort gardens. Sunsets with cocktails were unforgettable. Staff went above and beyond to make our anniversary stay very special! We stayed here for 6 nights and would definitely stay again..

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Enjoyable short stay at Kuta
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is away fr local shops

    Staffs, view, landscape

    Stayed in December 2023

  • Reviewed: 22 October 2023

    8.0
    Besides the disruptions, we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 3 nights
    • Submitted via mobile

    There were mosquitoes in our room and no insect spray available. There was a big group gathering who were exceptionally noisy at 11 am and 2am on the same evening. The pillows were too high.

    Very pleasant stay and met all our expectations

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Quality of food in the restaurant. Breakfast was great but lunch and dinner was exceptionally poor.

    Clean, nice rooms

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Had a great time and would recommend this place.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was good. Staff are very professional and friendly. Beach at the hotel is nice and we were able to swim there but usually we went to other beaches and explored the island. Given the heat it is a bit far to walk to the town of Kuta, but for the price of 50K IDR one way you can get a drive there, or there are mopeds to rent in town at reasonable price.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No restaurant walking distance from the hotel. So you either eat at the hotel or rent a car/motorbike to go somewhere else. The bedroom is to dark

    The location is by the beach, so nice and quiet.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    9.0
    Great Relaxation Resort
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 2 nights
    • Submitted via mobile

    A Little Out From Town ... Need Transport To Reach Town

    Very Resort Feel ... Peaceful To Relax

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Great few days relaxation before heading home. We stayed in a villa which was comfortable and fairly private and quiet.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have been nice if the fridge was stocked with a selection of refreshments

    Clean, comfortable with friendly helpful staff

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    A perfect location to unwind and relax with beach vibes
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The uneven walking paths

    The multi swimming pools, the beach views

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Great surfing vacation with family!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 5 nights

    The water refill stations were often empty, and there was no other way of getting water at the resort.

    Breakfast was great. Location for surfing was excellent. Staff were very helpful (including organising scooters and other transport) The pool and beach are very nice.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Need improvement
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    (-) lack of privacy, coconut/ bracelet sellers kept coming while I was sitting on hotel's gazebo (-) my room doesn't have bath tub, not consistent with photos presented in booking.com (-) another privacy issue, there were staffs doing maybe construction work for adjacent building, from our yard. We couldn't swim in our private pool that afternoon (-) breakfast was lacking of variety

    (+) The staffs are mostly friendly (+) Great view, walking distance to bukit seger (+) Comfortable bed

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    Very lovely hotel if you want some serious peace & quite
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s in the middle Of nowhere so very quiet. 10mins to the closest restaurants / shops. The Dive facility was no good - and had nothing to offer us other then diving back in Gill T (where we had just come from!) The Indo Street food evening was disappointing- not enough choice of food .

    Property was very clean and had a lovely pool and a gym. The resturant was nice . The staff were very nice.

    Stayed in August 2023

Showing 1 – 25

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