Reviews of Novus Giri Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jalan Sindanglaya Raya 180, 43253 Puncak, Indonesia
#6 of 53 hotels in Puncak
Guests' ChoiceReview Score
Based on 72 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.6
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Facilities
8.7
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Staff
9.2
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Value for money
7.8
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Free WiFi
7.5
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Showing 1 - 25
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Reviewed: April 22, 2024
Didi
Indonesia20 Reviews9.0“Very Good”- • Leisure trip
- • Couple
- • Deluxe Garden
- • Stayed 1 night
Room very clean and homy
Stayed in April 2024
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Reviewed: January 24, 2024
Richard
Indonesia5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Premier Pool View
- • Stayed 1 night
- • Submitted from a mobile device
The floor is cold
The facility's especially mini golf, the kids were happier
Stayed in December 2023
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Reviewed: January 15, 2024
Didi
Indonesia20 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Garden
- • Stayed 1 night
God view and design room
Stayed in January 2024
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Reviewed: January 4, 2024
Richard
Indonesia5 Reviews1 helpful vote9.0“Novus giri nice hotel for leisure”- • Leisure trip
- • Family with young children
- • Premier Pool View
- • Stayed 2 nights
- • Submitted from a mobile device
Access to Puncak unpredictable
Mini golf n swim pool
Stayed in December 2023
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Reviewed: December 26, 2023
Arnanda
Indonesia1 review8.0“Great stay..”- • Leisure trip
- • Family with young children
- • Deluxe Duplex Valley
- • Stayed 2 nights
- • Submitted from a mobile device
The tv channel wasn't working properly, we ended up using our own netflix and disney account.
Stayed in December 2023
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Reviewed: November 16, 2023
Christie
Indonesia1 review9.0“Good hospitality, totally recommended to have a goos time with young children. Definitely will come back!”- • Leisure trip
- • Family with young children
- • Premier Garden
- • Stayed 1 night
- • Submitted from a mobile device
Relaxing and homey.. nice ambience, good views from the rooms and children friendly. Although there was a little problem with our rooms, the staff managed to solve the problem fairly.
Stayed in November 2023
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Reviewed: November 5, 2023
Melinawati
Indonesia11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Garden
- • Stayed 2 nights
- • Submitted from a mobile device
We like everything
Swimming pool, golf, horse
Stayed in November 2023
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Reviewed: October 26, 2023
Ai
Indonesia1 review8.0“it's all great and we're satisfied.”- • Leisure trip
- • Couple
- • Premier Garden
- • Stayed 1 night
there's no netflix. just youtube and tv channel. actually we were so confused when we booked, so we went there and turns out there's not only room,but also villas. but there's no option for the villas on booking.com if we travel with family group. fortunately we came for 2, so we booked the room via apps on the spot. could have been better if there's also villa in the option.
the room & breakfast all good. me and my husband stay for 1 night and we're satisfied. the room is clean and cozy, there's AC if the weather was hot. there's also bath tub for shower and the interior was pretty unique and artistic. the breakfast was delicious and the place is spacious. it's suitable for family, children or couple
Stayed in September 2023
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Reviewed: October 20, 2023
Feny
United States of America5 Reviews8.0“A nice short mountain getaway!”- • Leisure trip
- • Couple
- • Suite with Valley View
- • Stayed 1 night
- • Submitted from a mobile device
There was no air conditioner and we had to ask for another portable fan to help easen the heat. But it got better at night.
My husband and I went to Puncak to celebrate our anniversary. The hotel’s food was amazing; mini golf was fun and so affordable; the view was breathtaking; and the service was great. At the end, the hotel’s chef made a special cake for our anniversary. We felt so special and welcome to be here. We had a great stay and would come back in the future.
Stayed in October 2023
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Reviewed: October 19, 2023
Bruce
United States of America42 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Garden
- • Stayed 3 nights
- • Submitted from a mobile device
The restaurant service was very slow.
Beautiful, well kept property, comfortable and clean.
Stayed in September 2023
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Reviewed: July 2, 2023
Mohammed
Saudi Arabia2 Reviews9.0“Amazing”- • Leisure trip
- • Family with young children
- • Suite with Valley View
- • Stayed 1 night
- • Submitted from a mobile device
The location
Everything was perfect except the location it’s very far from all the activities that attracts the tourists but other than that it’s perfect
Stayed in July 2023
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Reviewed: June 12, 2023
Sulaiman
Oman8 Reviews8.0“Engoyable stay”- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 3 nights
- • Submitted from a mobile device
Because the resort at the bushes many insects and flyes around
Staff and bteakfasy
Stayed in May 2023
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Reviewed: June 4, 2023
Dwi
Indonesia19 Reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom
Environtment
Stayed in June 2023
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Reviewed: December 30, 2022
Ibtisam
Oman15 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Garden
- • Stayed 4 nights
- • Submitted from a mobile device
There is no hot water in the bathroom. The level of cleaning is not satisfying, the bed sheets are not clean.
The place is beautiful and its good for relaxation. The staff are so kind.
Stayed in December 2022
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Reviewed: December 10, 2022
Kyle
United Kingdom3 Reviews9.0“Beautiful property, super friendly staff and a relaxing break. Would definitely recommend.”- • Leisure trip
- • Couple
- • Superior Garden
- • Stayed 2 nights
- • Submitted from a mobile device
During out stay there was construction ongoing which we were not made aware of when we booked or before we arrived. This didn’t majorly affect our stay but whilst using the pool bar area it wasn’t very relaxing.
Beautiful spaces, lots of lush green trees and plants to look at. The hotel room and view from the balcony were amazing and the main lobby was stunning! Hotel was also close to the Cibodas Botanical Gardens which were stunning!
Stayed in December 2022
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Reviewed: August 7, 2022
Jessica
Indonesia2 Reviews2 helpful votes9.0“Wonderful hotel, even better than expected. It was amazing. Highly recommend”- • Business trip
- • Family with young children
- • Duplex Suite
- • Stayed 3 nights
Nothing
The location, Room & food. Beautiful atmosphere inside and outside A beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home Very peaceful.
Stayed in July 2022
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Reviewed: July 18, 2022
Inge
Indonesia1 review2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Suite with Private Pool
- • Stayed 2 nights
- • Submitted from a mobile device
private pool was too small compared to the picture. there was a construction near the public pool made it’s not too convenient to use public pool.
private pool
Stayed in July 2022
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Reviewed: May 30, 2022
Julia
Indonesia1 review2 helpful votes8.0“Good view and good place to vacation with family.”- • Leisure trip
- • Family with young children
- • Superior Room
- • Stayed 3 nights
The breakfast menu not like my expectation. Nasi Goreng and Mie Goreng is not as my expectation. It is better cook like Nasi Goreng Java version. Breakfast rate is standard. The very annoying is the position of my room which coincides with the fruit falling from the tree to the roof of the room, it disturbs our sleep the most in the night. Next time, I need to ask the room without the sound of the fruit falling.
I like the view and the location. It is good for family vacation, the bed is also comfy enough.
Stayed in May 2022
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Reviewed: May 16, 2022
Alvin
Indonesia1 review8.0Very Good- • Leisure trip
- • Group
- • Superior Garden
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is old, insufficient hot water during peak hour. Actually i don really mind both.
The environment and surrounding is great and relax. the stuff is friendly. i checked in late due to heavy traffic in puncak and they allow me to check out late at 5pm
Stayed in May 2022
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Reviewed: May 12, 2022
Ahmi
Indonesia7 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior Garden
- • Stayed 2 nights
- • Submitted from a mobile device
The hot water for shower didnt operate right
The view
Stayed in May 2022
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Reviewed: March 28, 2022
Harinda
Indonesia3 Reviews9.0“A cozy stay surrounded by lush greenery”- • Leisure trip
- • Group
- • Superior Room
- • Stayed 2 nights
On our second night, the people staying in one of the rooms on the floor below us were very loud and the noise reached our room. In the end, we had to talk to them directly and remind them to be more considerate since it was already quite late.
Breakfast was good with different options of Indonesian and Western food. The fruits were also of good quality. The Cipanas Palace is within walking distance (around 1 km) from the hotel. The view of the forest from the balcony was excellent. We saw some squirrels too.
Stayed in March 2022
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Reviewed: November 22, 2021
Johanes
Indonesia6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Duplex Suite
- • Stayed 3 nights
Clean room, good food, awesome service, and the hot plunge pool in the villa we stay is awesome.
Stayed in November 2021
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Reviewed: October 13, 2021
Dennis
Indonesia1 review1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Suite with Valley View
- • Stayed 2 nights
- • Submitted from a mobile device
They don't provide air conditioner in the room... Sometime it feels hot in bright day light...
Good view, nice staff
Stayed in October 2021
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Reviewed: September 7, 2021
Deasi
Indonesia21 Reviews9.0“Wonderfull”- • Leisure trip
- • Family with young children
- • Suite with Private Pool
- • Stayed 1 night
- • Submitted from a mobile device
The bed was comfortable and the view was nice.. Wonderfull hotel
Stayed in September 2021
Showing 1 - 25
