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  5. Reviews of Puri Mesari Hotel

Reviews of Puri Mesari Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Mertasari 66, 80228 Sanur, Indonesia

#32 of 96 hotels in Sanur

Guests' Choice

Review Score

Based on 136 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2024

    10
    Very relaxing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a quiet and really nicely decorated hotel. You have a beautiful view on trees with flowers and hear the birds. It is a very nice place to relax. The pool is fresh and relaxing to swim in. (Not so deep ). We loved the lemon ice tea, the vietnamese coffee. The massage offered by Parvati is the best we had in Indonesia we really enjoyed! In general all the staff is really friendly and working/ cleaning conscientiously! It felt so nice here that I was wishing to stay here all day - eventhough I normally don’t just stay in hotels and rather go on adventure outside.

    Stayed in March 2024

  • Reviewed: February 13, 2024

    7.0
    Decent.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could improve for the price..

    Simple hotel. We used it one night cause close enough to sanur port

    Stayed in February 2024

  • Reviewed: January 8, 2024

    10
    Comfortable
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    nothing

    Friendly staff, beautiful setting.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    A very nice small hotel set in a beautiful garden.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Poor offering of toiletries.

    The grounds are beautiful. Beds are comfortable and rooms are large.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bed covers, towels were clean but a little marked. Restaurant is limited with breakfast but having said that eggs n toast is enough for us.

    Staff were amazing, friendly and always had a smile. Location is fairly good, 5 minutes to the broadwalk but you were at the start, so a taxi ride every day. Having said that a taxi from one end of the broadwalk to the other was only $3

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Best little spot in South Sanur
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Beautiful hotel with great staff. Felt like home 🙏 Great to be out of the hustle and bustle but close enough to walk there when you want to be amongst it all.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    Lovely place to relax in Sanur
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom could do with an upgrade. Water pressure was not good and the stone bath and tiles have become stained over time.

    The pool was very clean. Bed super comfy. Great having the restaurant there delicious food and great prices. Rented bicycles to get around which reception organised.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    10
    EXCEPTIONAL. Authentic Bslines property.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Linen, although clean needs a refresh. Safe would give peace of mind for valuables.

    Great hotel staff, especially the three girls on the front desk, always willing to help re bookings & transport. Great pool with both shady and sunny spots throughout the day. Quiet location., 8 minutes walk from beach. Great grounds, well kept by a great team. Easy 800 metre walk to group of restarants and shops. Closer to beach front restarants and Warungs. Supermarket a bit further on. $3 Au bluebird to top of Sanur with plenty of available cabs. Rooms spacious and well appointed room with suitcase benches, wardrobe and side tables to put all your stuff on and away.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The included breakfast was poor with a choice of juice or coffee rather than providing juice and coffee. The hotel does not supply coffee or shampoo in the rooms. The biggest thing that could improve this accommodation would be to install perspex over the open area in the bathroom. The bathroom is good but some might be put off by the fact 25% of the ceiling area is open to the elements.

    The staff were very pleasant in this accommodation. The receptionist was very helpful and the check-in was very efficient. The room was good with a huge bathroom and good shower.

    Stayed in October 2023

  • Reviewed: November 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom garden level, open air had mold, mildew. please offer shampoo and body wash, not just one for both

    pool exceptional, grounds, staff, services exc cellent, beautiful lush area. rooms very clean. restaurant great service and food.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    10
    Amazing staff and pool!!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The open air bathroom was beautiful, although it was tricky if you needed to use overnight. Mosquito's tended to bite from sundown, so we got lots of bites from just using the toilet overnight. Not a big issue, just something to be aware of. Also there are stairs to get down to the main accomadation and restaurant from street level, again, not a big issue, but tricky with a pram, or for those who struggle with stairs.

    The rooms were very clean, and the aircon was so nice and cold! Loved the pool area, although small, it was always a lovely temperature, and partly in the shade most times, which really suited our family. There was always recliner chairs available poolside, and the restaurant was steps away, meaning you could order food and drinks easily. We loved the fish in the ponds lining the pathways to the rooms (it was one of our highlights, seeing them on our walks back and forth). We also loved the helpful reception, waiters at the restaurant, and room attendants. They were always available for questions, and were amazing at sorting out any issue. We truly loved the staff, and our baby was so happy to babble at everyone, and play with the staff. We were able to hire bikes with a baby seat through the staff, and this helped us get around. Everything is pretty close to the accommodation, maybe a 10min walk to the beachside, or 5 min ride.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Had a great stay. staff is very helpful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    An open bathroom so no air conditioning which means you can take a shower to cool off but it doesn’t help much Wi-Fi is slow and not secure

    Enjoyed the peace and quietness of the complex

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    A delightful small and charming hotel in a gorgeous tropical setting. The staff were very friendly and helpful with everything.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    10
    Quiet and clean
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice and quiet but near the quiet part of the beach All the staff and very nice and helpful. The bed was super comfy.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    We loved our stay at this peaceful, quiet place.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    Breakfast wasn't included in our booking and I wish it had have been. It would have made things easier for our family. Kids loved the waffles though.

    The hotel is very pretty, the water and fish are gorgeous to look at and the gardens in general are beautiful. The pool is nice. The hotel feels very private and quiet. The beds were great and the windows in the rooms made the spaces really peaceful.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    9.0
    The perfect place to relax and recharge amidst the most beautiful gardens. Rooms well appointed and spacious. Staff very
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    One bedroom door not secure. Minor thing: power didn’t work when key not inserted into wall bracket: only a problem if wanted to charge phone when not in room.

    Absolutely beautiful gardens, lovely ambience. Rooms well appointed and spacious. Very private. Staff very helpful and gracious.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Nice stay in Sanur
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool is lovely, but in courtyard of hotel with limited poolside seating.

    Very welcoming hotel. I loved the room and especially the large outdoor bathroom. I also thought the location was good - off the busy streets of Sanur so was nice and quiet, but also easy access to the beach and restaurants/shopping.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    9.0
    Fantastic property & beautiful staff!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant would of been great if it had specialised in Indonesian cuisine…there is so much more to their food than nasi goreng & gado gado as we discovered locally.

    The location, staff, peaceful surrounds & comfortable room were fantastic. Special shout out to Sutchi who was such a joy, so helpful, great spirit, & beautiful personality.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Wonderful place to stay with a beautiful pool and amazing food and great staff. Will come back again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    It was beautiful, very tranquil and quiet. There was no traffic noise. The staff were so lovely, very friendly and so helpful.

    Stayed in August 2023

  • Reviewed: September 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great! Beautiful room and awesome bathroom! The staff was incredibly friendly and helpful!

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    A very relaxing 5 days. Drivers are readily available. The staff are extremely helpful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    It was all good. I would stay there again. There are steps to negotiate to get down to the lovely pool deck. No good for people with mobility issues.

    The location is good, very peaceful and the pool and garden setting are gorgeous. Th Vietnamese restaurant on site is very good, Well priced meals and snacks all day and evening. it is a 10 minute walk to the beautiful beach in Sanur. Close to lots of restaurants and bars. the neighboring massage business was lovely too. Bottled water was replaced by bulk drinking water and jugs to refill. Good to dee less use of plastic bottles.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    good but stairs were too much as poor leg . Not close enough to local shops
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    the stairs to 2nd floor

    good

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff were great, friendly and accomodating. The hotel was quiet and relaxing. We didn't arrive till after midnight and the staff were waiting for us.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    Very enjoyable three night stay. Loved the ambience and style of the hotel. Staff were excellent too.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in September 2023

Showing 1 - 25

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