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Legian Raya 91, 80361 Legian, Indonesia
26 May 2016
26 May 2016
눉Staff were socially engineered by a fraudulent caller and provided my personal details to this person, then put this caller through to the room. Caller used my legal name as per my passport instead of my common name, info which only could have come from hotel staff. Downstairs pool also to cold to use due to getting no sun, upstairs pool only knee height.
눇Good room quality for the price point
24 May 2016
눉Main pool was always shaded and cold. Paid $600 for 3 rooms to be upgraded and had to have things fixed everyday. Eg, aircon in all rooms ,toilet, drains in 2 rooms, safe in 2 rooms. Rooms rarely cleaned before 5pm and not done properly, bins not emptied, ,towels ,toiletries, tea and coffee not replaced. Bathroom still dirty. No natural light in classic room.Windows were painted over, couldn't see out. Could just fit 2 people on the balcony of upgraded room.
눇rooftop pool, most of the staff were wonderful.
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