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Jalan Pemelisan Agung, 25 Jimbaran, 80361 Jimbaran, Indonesia
March 5, 2015
February 23, 2015
눉My friend and I booked some spa services offered by the hotel: a massage for my friend and manicure/pedicure for me. I only decided to use the hotel spa offerings due to the high standard of the hotel itself. Sadly their choice of spa therapist was rather poor. The masseuse used a sarong that smelled like it's been used on someone else instead of a clean towel to cover my friend and delivered a strong (as requested) but not very skilled massage leaving my friend with some bruises on his calf. My manicurist, despite being lovely, had very little skills and blunt and rather dirty tools. As you can imagine, it was not a relaxing experience - I ended up watching her every move to ensure I don't end up with a cut skin or poorly cut nails resulting in infection or in-grown nail issues. Raise these with hotel staff when checking out but did get quite indifferent response. Rather disappointing, as The Open House is quite expensive for that location, facilities and the overall services offered. I also wish the pool was open 24/7 as advertised.
눇Spacious clean rooms, good size balcony with a table, chairs and a day sofa.
March 1, 2015
눇This place has a beautiful pool and is in a great location. Wifi works great. The staff will organize everything for you - scooter hire, massage, laundry, taxis. Didn't eat a proper meal in the restaurant but what others had looked great.
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