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Desa Buahan, Payangan, 80571 Payangan, Indonesia
15 August 2016
눉There were kids sitting by the pool jumping around and making a lot of noises. This place should not allow kids since it's a very relaxing venue.
눇Amazing villas, pool and a breathtaking view. Also the food is really good.
7 August 2016
눉This hotel is a desperate waste of a fantastic opportunity. Where to start...Firstly, three separate complaints to management went unanswered. The staff are incredible pleasant but sadly they have been trained to upsell every single facility. For a five star hotel - it is frankly money grabbing to be charging guests over $7 for water by the pool. This is just one example. Every minutiae is charged by the hotel. There is a shuttle service that conveniently finishes at 5pm which is purely intended to compel guests to dine at the hotel instead of at the many fine restaurants in Ubud. This would make commercial sense if the hotel restaurant was good value. Instead it serves up a very drab mix of western/ Balinese cuisine at exorbitant prices. In short - this was the worst stay of an incredible honeymoon in Bali. A fantastic hotel with great potential but sadly one that is thoroughly wasted by shocking mark up in prices for every basic amenity and a thoroughly disappointing and overpriced bar and restaurant. Also, don't expect the management to listen to or indeed rectify any minor complaint. Very poor indeed.
눇Obviously the pool is a big attracts ruin but sadly that is really all.
13 August 2016
눇Staff was always prompt and kind to answer any requests or simply doing the routine duty. Very high standard breakfast service and variety of options. Meals and all other facilities to be pleasantly enjoyed to a personal level if desired. Many thanks and appreciation to Diana who exceeded our expectations of quality in professionalism and guest relations.
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