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Straffan, Straffan, Ireland
July 23, 2016
눉We booked rooms in the castle portion of the hotel. We were moved to non description rooms in the main portion of the hotel with no explanation. This included the handicapped room. Obviously were not a valued reservation. We asked several different people to please explain. No one would give us a straight answer nor would they accommodate a request to move to another room. We were told management would contact us. No one has ever made the effort. They would not honor our original reservation, but of course we were charged for those rooms. Television and wi-fi inoperable. Sweltering room with no climate control. Bathroom flooded. Possibly the worst hotel experience of my varied travel life spanning 4 decades.
June 24, 2016
눉Disappointed there wasn't any tea/coffee making facilities in the room.
눇Liked the ambience
July 4, 2016
눉I don't like not having a kettle in the room. I had to buy one. Although the hotel delivers free tea and coffee to the room upon request it is inconvenient having to dress before opening the door to a stranger. So I bought a cheap kettle.
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