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1 Merchants Quay , Waterford, Ireland
7 June 2016
6 June 2016
눉Guy down at the swimming pool needs to get off his high horse!! I took a picture of my son and his dad as it was his first time in a swimming pool, I made sure there was no one else in the picture.(the pool was quiet and everyone else was at the other end of the pool at this stage) he came out and told me no phones allowed and to delete the picture.. I completely understand about no phones and no pics especially when other people are in the pool. I showed him the picture I took so he could see that only my son and husband were in the picture but he still made me delete it. So I stood and watched my husband and son in the pool together, my son(who is one) was a bit nervous and my husband was trying to ease him in and get him used to the water as it was a big experience for him. The man approached me again and said "are you just standing here watching?" To which I replied "yes", he said "no sorry you can't do that I'll have to ask you to leave". And so we had to take my son out after 5 mins in the pool..what a joke!!! As I was waiting for my husband to get changed I watched the same man again approach a father with his 3 young children, the youngest about 2 or 3 who had a small ball in the pool with her, he took the ball off them and said it wasn't allowed...you would understand if it was a teenager with a big ball throwing it around the pool, but a 2 year old!?...I shook my head in disbelief along with another 2 men who watched on and agreed he was taking things a little too far! We then went to the bar and got some bar food I asked for a children's menu and the man replied I can do a baby bowl so I agreed thinking there was no kids menu... My son got mash carrots and gravy that just tasted like a bag of salt!!..found the kids menu when we were finished that had a much better option than a baby bowl.
7 June 2016
눉The hotel is really dated. We asked for a new type room on booking, however we got a old type room, the view was the only think good about the room. Floor boards creaked, bed was so uncomfortable and every noise from the corridor could be heard. The layout of the rooms and corridors is so confusing. The bar in the hotel is really dirty, needs renovation ASAP. staff where just ok, not very welcoming, and in some cases come a cross argumentative. Breakfast was uneatable,It was so bad we didn't bother having breakfast on our second morning. Evening meal is by far the worst we have ever had in a hotel. The fish is defiantly frozen out of a packet, chicken supreme swimming in peeper sauce, both terrible. The hotel is so dated and lacking attention to detail. We had read reviews before hand which where very mixed. We can totally agree with all the bad reviews. This hotel needs to up its game, we will never stay here again and we could not recommend to any one.
눇There wasn't really much to like . Hotel pool was just ok, nothing special. Also very hard to get to.
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